Madison Smith
Rockwall,TX
Summary
Dedicated server with a proven track record of delivering exceptional customer service in fast-paced environments. Known for attention to detail and collaboration in team settings. Dependable professional with experience in customer service and front desk operations. Skilled in appointment scheduling, inventory management, and maintaining cleanliness. Committed to enhancing customer satisfaction and supporting team efficiency.
Overview
8
8
years of professional experience
Work History
Server
Frankie Junes
Caddo Mills, Texas
08.2026 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Delivered food and beverages to tables promptly and accurately.
- Assisted guests with menu selections and special requests.
- Maintained cleanliness of tables and dining areas during shifts.
- Collaborated with kitchen staff to ensure timely order preparation.
- Handled customer inquiries and resolved issues with professionalism and care.
- Processed guest payments efficiently using point-of-sale systems.
- Provided excellent customer service to ensure satisfaction.
Server
Dudley's Sports Grill
Fate, Texas
01.2026 - 09.2026
- Provided excellent customer service in a fast-paced dining environment.
- Assisted guests with menu selections and special requests.
- Delivered food and beverages to tables promptly and accurately.
- Maintained cleanliness of tables and dining areas during shifts.
- Collaborated with kitchen staff to ensure timely order preparation.
- Handled customer inquiries and resolved issues with professionalism and care.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Hair Salon Assistant
Heath Hair Salon
Rockwall, Texas
07.2025 - 07.2025
- Assisted stylists in preparing clients for hair treatments and services.
- Organized salon tools and maintained cleanliness of workstations daily.
- Managed appointment scheduling and client check-ins efficiently.
- Supported inventory management by restocking products and supplies regularly.
- Educated clients on hair care products and recommended suitable options.
- Handled cash register transactions and processed payments accurately.
- Cleaned and sanitized all salon tools and equipment.
- Stocked shelves with new products when needed.
- Organized the salon by tidying up shelves and displays.
- Provided assistance to other staff members during busy times.
- Prepared color formulas as directed by stylists.
Front Desk Receptionist
Amazing Lash Studio
Rockwall, Tx
03.2023 - 10.2024
- Greeted clients warmly and provided exceptional customer service daily.
- Scheduled appointments efficiently using salon management software.
- Managed front desk operations and ensured smooth workflow throughout the day.
- Maintained cleanliness and organization of reception area and waiting room.
- Assisted with inventory management by tracking supplies and ordering products as needed.
Server
Hooters
Grapevine, Texas
08.2022 - 07.2023
- Provided courteous customer service in fast-paced dining setting.
- Helped guests choose menu items and accommodated special requests.
- Delivered food and beverages to tables quickly and accurately.
- Kept tables and dining areas clean throughout shifts.
Front Desk Receptionist
Glo Sun Spa
Rockwall, Texas
08.2018 - 03.2020
- Greeted visitors and directed them to appropriate departments.
- Managed multi-line phone system and routed calls efficiently.
- Scheduled appointments and maintained calendar for office staff.
- Assisted with administrative tasks, including filing and data entry.
Education
High School Diploma -
Rockwall Heath Highschool
Rockwall, TX06-2026
Cosmetology -
The Salon Professional Academy
Lewisville, TX09-2025
Skills
- Customer service
- Appointment scheduling
- Inventory management
- Hair care education
- Front desk operations
- Team collaboration
- Time management
Timeline
Server
Frankie Junes
08.2026 - Current
Server
Dudley's Sports Grill
01.2026 - 09.2026
Hair Salon Assistant
Heath Hair Salon
07.2025 - 07.2025
Front Desk Receptionist
Amazing Lash Studio
03.2023 - 10.2024
Server
Hooters
08.2022 - 07.2023
Front Desk Receptionist
Glo Sun Spa
08.2018 - 03.2020
High School Diploma -
Rockwall Heath Highschool
Cosmetology -
The Salon Professional Academy