Madison Souza
Lemoore,CA
Summary
Driven Manager with a proven track record at Farmer Boys, adept in team leadership and complex problem-solving. Excelled in enhancing customer satisfaction and resolving staff conflicts, significantly boosting team performance through effective communication and time management. Skilled in cross-training employees, ensuring agile and high-quality service delivery.
Overview
2
2
years of professional experience
Work History
Manager
Farmer Boys
11.2022 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Associate Of Science - Psychology
College of The Sequoias
HanfordHigh School Diploma - N/A
Lemoore High School
Lemoore, CA06.2019
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
Manager
Farmer Boys
11.2022 - Current
Associate Of Science - Psychology
College of The Sequoias
High School Diploma - N/A
Lemoore High School
Similar Profiles
Alfredo PachecoAlfredo Pacheco
Shift Leader at Farmer BoysShift Leader at Farmer Boys
Armando Mancilla JrArmando Mancilla Jr
Customer Service/ Busser/Customer Service Cashier at Farmer BoysCustomer Service/ Busser/Customer Service Cashier at Farmer Boys
Emmaly HernandezEmmaly Hernandez
Cashier at Farmer BoysCashier at Farmer Boys