Madison Stanek
Kirksville,MO
Summary
Dedicated professional with strong customer service skills. Proven ability to resolve issues promptly and enhance customer experiences through effective communication and attention to detail.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Kentucky Fried Chicken
Kirksville, MO
12.2025 - Current
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the front counter and dining area to enhance customer experience.
- Assisted in inventory management by restocking supplies and tracking product availability.
Dasher
DoorDash
Kirksville, MO
04.2021 - 09.2025
- Delivered timely food orders while ensuring adherence to safety and quality standards.
- Navigated multiple delivery routes efficiently, optimizing travel time and customer satisfaction.
- Communicated effectively with customers regarding order status and delivery updates.
- Maintained cleanliness of delivery equipment, adhering to health and safety regulations.
Manager /Certified Lifeguard
Parks and Recreation
Columbia, MO
06.2023 - 10.2024
- Scanned main areas to monitor for any safety risks.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
- Provided instruction and assistance to patrons on proper use of recreational equipment.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Monitored safety of guests in and around swimming pool.
- Upheld hygiene standards in pool and surrounding area.
- Responded to emergency situations in a timely, efficient manner.
- Provided friendly customer service to guests and addressed concerns.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Attentively monitored swimmers to identify distress.
- Performed timely rescues, administering first aid and CPR when necessary, resulting in reduced injury severity.
- Managed and motivated employees to be productive and engaged in work.
Sales Associate
Lean Kitchen
Kirksville, MO
05.2021 - 10.2022
- Enhanced customer experiences through personalized service and product knowledge.
- Managed inventory levels to ensure optimal product availability and reduce stockouts.
- Trained and mentored new team members on sales techniques and store protocols.
- Implemented promotional strategies that increased customer engagement and sales volume.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Bachelor of Science - Biology
Columbia College
Columbia, Missouri, MO05-2028
Associate of Arts - General Studies
Moberly Area Community College
Moberly, MO08-2023
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Certification
- First Aid/CPR Certified
Timeline
Cashier
Kentucky Fried Chicken
12.2025 - Current
Manager /Certified Lifeguard
Parks and Recreation
06.2023 - 10.2024
Sales Associate
Lean Kitchen
05.2021 - 10.2022
Dasher
DoorDash
04.2021 - 09.2025
Bachelor of Science - Biology
Columbia College
Associate of Arts - General Studies
Moberly Area Community College