Madison Sutton

EUFAULA,Alabama

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

years of professional experience

Work History

Customer Service Representative

Superior Cleaners

07.2021 - 08.2023

Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Updated account information to maintain customer records.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Offered advice and assistance to customers, paying attention to special needs or wants.

Education

Bachelor of Science - Pre-Dental

Auburn University

Auburn, AL

05.2025

High School Diploma -

Abbeville Christian Academy

Abbeville, AL

05.2021

Skills

Critical thinking
Management
Problem-solving
Time management

Stocking and Replenishing
Interpersonal skills
Communication

Additional Information

During these past two Summers, I have shadowed two General Dentist, Dr. Johnston and Dr. Helton. With shadowing I have been able to become well assured that dentistry is what I want to pursue a career in! After spending two summers shadowing them I have never been more passionate about something. I have loved every minute of being able to learn hands on from these wonderful doctors!

Timeline