Madison Swain

Certified Medical Assistant

Central Florida Medical Associates

08.2024 - Current

Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Taught patients about medications, procedures, and care plan instructions.
Sanitized, restocked, and organized exam rooms and medical equipment.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Called and faxed pharmacies to submit prescriptions and refills.
Prepared and administered medications to alleviate patient symptoms.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Collected and documented patient medical information such as blood pressure and weight.
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Completed EKGs and other tests based on patient presentation in office.
Measured patient pulse oximetry.
Oriented and trained new staff on proper procedures and policies.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.

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