Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Madison Taylor

Worcester,MA

Summary

Dynamic professional with a proven track record in customer service and teamwork, demonstrated at Aeropostale and UMass Memorial Hospital. Excelled in building customer relationships and enhancing patient satisfaction through effective problem-solving and multi-tasking. Skilled in cash handling and patient care, consistently delivering results by prioritizing client and patient needs.

Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Associate

Aeropostale
07.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Certified Teacher Assistant

Curious Kids Childcare
06.2023 - Current
  • Promoted a positive learning environment by establishing clear classroom expectations and maintaining consistent routines.
  • Monitored student progress through regular assessments, adjusting instructional strategies as needed for optimal results.
  • Collaborated with fellow teachers to develop interdisciplinary lesson plans, maximizing student engagement and understanding.
  • Managed classroom behavior effectively by implementing consistent consequences and reinforcing positive behaviors.

CNA

UMass Memorial Hospital
09.2023 - 05.2024
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.

Education

Bachelor of Science - Nursing

Assumption College
Worcester, MA
06.2028

High School Diploma -

Assabet Valley Regional Technical School
Marlborough, MA
06.2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Cash Handling
  • Outgoing Personality
  • Relationship Building

Certification

Certified in Stop the Bleed

Certified in American Red Heart CPR and child CPR

Certified Babysitter

Certified in Altimeters Friendly

Certified in Home Health AID

Timeline

Sales Associate

Aeropostale
07.2024 - Current

CNA

UMass Memorial Hospital
09.2023 - 05.2024

Certified Teacher Assistant

Curious Kids Childcare
06.2023 - Current

Bachelor of Science - Nursing

Assumption College

High School Diploma -

Assabet Valley Regional Technical School

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Madison Taylor