Madison Thomas
Bloomingdale,GA
Summary
Detail-oriented and reliable professional with several years of experience working in fast-paced customer service environments. Skilled in accurate data handling, POS systems, organization, and multitasking while maintaining high attention to detail. Proven ability to manage information efficiently, resolve issues quickly, and maintain accuracy under pressure. Seeking a position where strong organizational, computer, and record-keeping skills can support efficient office operations.
Overview
3
3
years of professional experience
Work History
Server
B&d Burgers
Pooler, GA
06.2025 - Current
- Provided exceptional customer service in fast-paced environment.
- Assisted with order taking and food delivery to enhance dining experience.
- Collaborated with kitchen staff to ensure timely meal preparation and service.
- Maintained cleanliness and organization of dining area for optimal guest satisfaction.
- Adapted quickly to menu changes and special requests from guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Resolved customer complaints promptly to maintain positive restaurant reputation.
- Supported training of new servers on procedures and service standards.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Spanky’s
Pooler, GA
01.2025 - 05.2025
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
Del Sur
Pooler, GA
03.2023 - 01.2025
- Utilized POS system for accurate order entry and payment processing.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained cleanliness and organization of dining area for optimal guest satisfaction.
- Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Camp Counselor, Summer Sports
YMCA
Pooler, GA
05.2023 - 08.2023
- Supervised daily activities ensuring safety and engagement in sports and recreational programs.
- Developed and implemented age-appropriate sports curricula enhancing physical skills and teamwork.
- Mentored junior counselors, promoting best practices in youth supervision and program delivery.
- Organized team-building exercises fostering collaboration and communication among participants.
- Coordinated logistics for special events, ensuring seamless execution of planned activities and safety protocols.
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Maintained an orderly and safe environment by enforcing camp rules and guidelines consistently across all age groups.
- Led group discussions on topics related to sportsmanship, self-discipline, goal setting, motivation, communication skills within the context of athletics participation at camp.
- Collaborated with fellow counselors to create diverse and engaging sports programming for all skill levels.
- Supported camp administrators in tracking progress and providing feedback on camper performance throughout the season.
- Administered first aid quickly to provide health and safety to campers.
- Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
Education
Savannah Technical College
Savannah, GA05.2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Food running
- Sales expertise
- Sales techniques
- Order accuracy
- Quality control
- Suggestive selling
- Point of sale operation
- Multitasking and organization
- Reliable and responsible
- High energy and stamina
Timeline
Server
B&d Burgers
06.2025 - Current
Server
Spanky’s
01.2025 - 05.2025
Camp Counselor, Summer Sports
YMCA
05.2023 - 08.2023
Server
Del Sur
03.2023 - 01.2025
Savannah Technical College