Madison Timmins
Parlin
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
Work History
Server / LATG
Texas Roadhouse
Old Bridge, New Jersey
06.2021 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Trained new staff on restaurant procedures and service standards.
- Resolved customer complaints promptly to enhance guest satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Floor Supervisor
Vans
Edison, New Jersey
08.2023 - 09.2025
- Supervised daily floor operations to ensure optimal product presentation and customer engagement.
- Trained and mentored staff on company policies, customer service standards, and operational procedures.
- Resolved customer inquiries and complaints promptly, fostering positive shopping experiences and loyalty.
- Boosted sales through effective merchandising strategies and attention to product placement on the floor.
Education
Middlesex County College
Middlesex County, New Jersey03.2026
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College of Staten Island
Staten Island, New York12.2023
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John Jay College of Criminal Justice
New York, New York12.2022
Skills
- Customer Service
- Managing teams of groups 6 and larger
- Answering phones
- Communicating with management teams
- Strong work ethic
- Professional appearance
- Memory retention
- Team collaboration
- Task prioritization
- Regulatory compliance
- Multitasking and organization
- Team member support
LANGUAGES
English
Timeline
Floor Supervisor
Vans
08.2023 - 09.2025
Server / LATG
Texas Roadhouse
06.2021 - Current
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College of Staten Island
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John Jay College of Criminal Justice
Middlesex County College