Madison Torrez
Corpus Christi,TX
Summary
Motivated and detail-oriented professional currently employed at LensCrafters while pursuing an education in Dental Hygiene. Experienced in customer service, communication, and teamwork, with a strong ability to build positive relationships and understand customer needs. Demonstrates excellent organization, adaptability, and time management skills while balancing work and academic responsibilities. Dedicated to providing exceptional service, maintaining a positive attitude, and contributing to a supportive and productive team environment.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Sales Associate
LensCrafters
Corpus Christi, Texas
07.2025 - Current
- Greeted families and delivered customer service on sales floor
- Processed purchases using point-of-sale register and payment systems
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Helped customers find specific glasses and lenses, answered questions, and offered glasses advice.
Optometric Technician
Alsup Eyecare
Corpus Christi, TX
03.2024 - 07.2025
- Greeted customers upon arrival in a professional manner while providing excellent customer service.
- Instructed patients on how to properly use contact lenses or eyeglasses.
- Communicated with patients to obtain and document medical histories.
- Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
- Processed insurance claims, verifying coverage and explaining benefits to patients.
- Prepared invoices for services rendered and collected payments from patients.
- Managed patient follow-up care, scheduling routine examinations and monitoring ongoing treatments.
Waitress
Brewsters Street Ice House
Corpus Christi, TX
03.2022 - 03.2024
- Processed orders and payments using POS system terminals and registers
- Answered questions about menu selections and recommended food choices
- Worked with kitchen crew and FOH employees to maintain seamless service
- Stocked server areas with supplies throughout shift
- Checked in with customers periodically to assist with additional needs or requests
- Communicated clearly with back-of-house staff to avoid errors
- Have Food Handlers License
Curbside Shopper
HEB
Corpus Christi, TX
11.2022 - 10.2023
- Drove client satisfaction with detailed and current product knowledge
- Advised customers on suitable substitutes for dated, discontinued or unavailable products
- Collaborated with team to complete daily tasks and enhance service delivery
- Processed returns and exchanges for unwanted items, adhering to store policies
- Selected, bagged and staged grocery orders for guests
- Assisted with collection, loading and acceptance of payment for customer pick-up and delivery orders
- Delivered superior customer service, answered questions and resolved customer complaints
Sales Associate
The Childrens Place
Corpus Christi, TX
06.2021 - 06.2022
- Helped customers navigate store, complete sales, and process returns
- Resolved concerns using strong communication and conflict management skills combined with expert sales abilities
- Answered customers' questions about products, prices, and availability
- Resolved customer concerns using strong communication and conflict management skills
- Helped customers navigate store, complete sales and process returns
- Demonstrated selling experience in fast-paced, service-oriented retail setting
- Assisted customers with sales and service needs
Beauty Advisor
Ulta
Corpus Christi, TX
10.2021 - 03.2022
- Developed loyal and ever-growing customer base with consistent delivery of top-notch service and beauty advice
- Pursued client interactions and sales, immediately engaging with interested customers
- Drove customer engagement and revenue development with well-planned and executed store events
- Kept beauty counter clean and professional with regular restocking and wipe-downs
- Demonstrated products and advised customers on ideal application techniques
Education
Associate of Science - Dental Hygiene
Del Mar College
Corpus Christi, TX 08.2026 - 10.2026
Associate of Applied Science - Pre-Medical Technology
Del Mar College
12-2024
Diploma -
Veterans Memorial High School
06-2020
Skills
- Customer service
- Decision making
- Patient communication
- Payment collection
- Stocking and receiving
- POS system operation
- Positive and professional
- Insurance processing
- Product demonstrations
- Multi-tasking strength
Certification
- Dental Assisting
Timeline
Associate of Science - Dental Hygiene
Del Mar College
08.2026 - 10.2026
Sales Associate
LensCrafters
07.2025 - Current
Optometric Technician
Alsup Eyecare
03.2024 - 07.2025
Curbside Shopper
HEB
11.2022 - 10.2023
Waitress
Brewsters Street Ice House
03.2022 - 03.2024
Beauty Advisor
Ulta
10.2021 - 03.2022
Sales Associate
The Childrens Place
06.2021 - 06.2022
Associate of Applied Science - Pre-Medical Technology
Del Mar College
Diploma -
Veterans Memorial High School