Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Madison Valderrama

Porterville,CA

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

13
13
years of professional experience

Work History

Patient Access Specialist

Kaweah Health
03.2021 - 07.2025
  • Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
  • Provided exceptional customer service, addressing patient concerns promptly and professionally.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Handled sensitive situations involving distressed patients with empathy maintaining professionalism throughout interactions.

Temperature Screener

Kaweah Health / HireUpps
03.2021 - 03.2022
  • Upheld the highest standards of professionalism while interacting with staff members and visitors, consistently demonstrating empathy and understanding throughout the screening process.
  • Ensured accuracy in data collection by meticulously recording individual temperatures and relevant details for contact tracing purposes.
  • Reduced health risks in the workplace by diligently monitoring temperature checks and reporting abnormal results.
  • Aided in reducing transmission risk among staff members by swiftly isolating individuals exhibiting symptoms or high temperatures from others onsite.

Pizza Maker & Cashier

Ed's Pizzeria
02.2017 - 07.2017
  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.

Secretary / Receptionist

St. Anne's School
08.2013 - 12.2016
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Cashier

Target
05.2016 - 11.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Diet Aide

Sun Villa
03.2013 - 08.2015
  • Ensured timely delivery of meals to patients, adhering to strict schedules for optimal nutrition intake.
  • Promoted a positive dining experience for patients, fostering an atmosphere of comfort and enjoyment during mealtimes.
  • Streamlined meal prep processes by organizing workstations efficiently and assembling dishes according to standardized recipes.
  • Addressed patient concerns promptly, ensuring satisfaction with their meals while remaining compliant with dietary restrictions.

Cashier / Sales Associate

Sally Beauty Supply
02.2012 - 03.2013
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Monache High School
Porterville, CA
03.2013

Skills

  • Exceptional communication
  • Insurance billing
  • Performance standards compliance
  • Patient registration
  • Customer service
  • Problem-solving
  • Multitasking and organization
  • Medical billing
  • Administrative and office support

Languages

Spanish
Limited Working

Timeline

Patient Access Specialist

Kaweah Health
03.2021 - 07.2025

Temperature Screener

Kaweah Health / HireUpps
03.2021 - 03.2022

Pizza Maker & Cashier

Ed's Pizzeria
02.2017 - 07.2017

Cashier

Target
05.2016 - 11.2016

Secretary / Receptionist

St. Anne's School
08.2013 - 12.2016

Diet Aide

Sun Villa
03.2013 - 08.2015

Cashier / Sales Associate

Sally Beauty Supply
02.2012 - 03.2013

High School Diploma -

Monache High School

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