Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
Generic

Madison Vick

Tempe,AZ

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Receptionist

Preppy Pet Suites
Tempe, AZ
03.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Corresponded with clients through email, telephone or postal mail.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Animal Caretaker

Preppy Pet Suites
Tempe, AZ
03.2022 - Current
  • Kept animals clean and free of contaminants to promote optimal health.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Administered medications to animals in treatment and documented changes in condition.
  • Protected animals from care errors by maintaining clear and secure tags.
  • Restrained animals safely during exams and procedures.
  • Educated caregivers and pet owners on animal care, nutrition and disease management.
  • Followed specific food and water schedules for different animal species.
  • Managed facility laundry, cleaning and restocking.
  • Kept cages, kennels, play yards and grooming areas neat and clean.
  • Followed pet care instructions for dietary needs and medication regimens.

Education

Marcos De Niza High School
Tempe, AZ
08.2022 - Current

Skills

  • Computer Proficiency
  • Greet Guests
  • Data Entry and Database Software
  • Accounting Techniques
  • Call Answering and Routing
  • Customer Service
  • Positive Attitude and Energetic
  • Visitor and Customer Relations
  • Customer Complaint Resolution
  • Greeting and Seating Clients
  • Active Listening
  • Organization and Efficiency
  • Patient Information Collection
  • Operating Telephones
  • Telephone Answering
  • Reminder Calls
  • Meeting Support
  • Patient Appointment Management
  • Animal Restraining
  • Making Appointments
  • Confirming Transactions
  • Vaccination Administration
  • Appointment Booking
  • Appointment Confirmation

Accomplishments

  • Managed reception area.

Certification

I have my fear free certification

Additional Information

I am currently a student at EVIT in the veterinary Technician program.

Timeline

Marcos De Niza High School
08.2022 - Current

Receptionist

Preppy Pet Suites
03.2022 - Current

Animal Caretaker

Preppy Pet Suites
03.2022 - Current

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Madison Vick