Summary
Overview
Work History
Education
Skills
Skills Interests
Timeline
Generic
Madison West

Madison West

Auburn,WA

Summary

Results-driven business professional specializing in project coordination and customer communication. Manages complex timelines while balancing multiple priorities in fast-paced environments. Strong problem-solver with experience in conflict resolution and operations. Currently pursuing a bachelor's degree in business alongside practical experience in project management.

Overview

7
7
years of professional experience

Work History

Administrative Assistant

Solid Surface Solutions /Lowe’s Fabrication Partner
Auburn, Washington
01.2025 - Current
  • Served as the primary point of contact between customers, installers, vendors, and sales partners.
  • Handled complex customer interactions with professionalism and resolution-focused communication to maintain customer satisfaction
  • Coordinated countertop templating and installation schedules, managing high-volume customer accounts to ensure timely project completion
  • Review purchase orders, material selections, and job readiness to prevent delays and errors
  • Documented job notes and tracked changes to enhance communication accuracy across departments
  • Maintain organized records and ensure appointments meet installation requirements

Server/Bartender

Via marnia
Des Moines, Washington
01.2025 - Current
  • Deliver high-quality customer service in a fast-paced restaurant environment
  • Managed multiple guests' needs simultaneously, ensuring accuracy and professionalism under pressure
  • Built rapport with customers, enhancing overall guest experience through attentive service
  • Collaborated with kitchen and front-of-house staff, facilitating seamless service and guest satisfaction
  • Handle cash, POS systems, and payment processing responsibly

Server/Bartender/Host

Boathouse-19
Des Moines, Washington
01.2019 - 01.2025
  • Accurately take orders and ensure guest needs are met in a timely manner
  • Delivered efficient, friendly service while ensuring attention to detail
  • Prioritized tasks in high-volume dining environment to enhance service delivery
  • Maintained professionalism during peak service hours to support guest satisfaction
  • Support team operations to ensure smooth and consistent service flow

Education

Bachelor of Arts - Business

Washington State University
Pullman, Washington
07-2025

Diploma -

Stadium High School
Tacoma, Washington
01.2025

Skills

  • Document Preparation
  • Schedule Management
  • Time Management
  • Event Coordination
  • Customer Service
  • Communication
  • Conflict resolution
  • Research
  • Legal research
  • Reading
  • Cash Handling & POS

Skills Interests

  • Legal research
  • Customer Service
  • Communication
  • Research
  • Reading
  • Personal Development
  • Art
  • Yoga
  • Travel
  • Cash Handling & POS

Timeline

Administrative Assistant

Solid Surface Solutions /Lowe’s Fabrication Partner
01.2025 - Current

Server/Bartender

Via marnia
01.2025 - Current

Server/Bartender/Host

Boathouse-19
01.2019 - 01.2025

Bachelor of Arts - Business

Washington State University

Diploma -

Stadium High School
Madison West