Summary
Overview
Work History
Education
Skills
Timeline
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Madison Williams

East Lansing,MI

Summary

Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with interpersonal skills, customer service, and multitasking. Comfortable working in fast-paced environments to handle demanding workloads.

Overview

3
3
years of professional experience

Work History

Car Hopper

A&W® Restaurants
Ortonville, MI
05.2024 - Current
  • Ensured timely and efficient food delivery to customers' vehicles
  • Maintained high standards of customer service by accurately processing money and credit card transactions.
  • Ensured cleanliness and proper upkeep of all food preparation and serving equipment
  • Addressed and resolved customer complaints to ensure positive dining experiences.

Head Hostess

Bullfrogs Bar & Grill
Ortonville, MI
06.2021 - 01.2024
  • Greeted guests upon arrival and escorted them to their tables.
  • Provided dining information and took to-go orders via telephone
  • Communicated effectively with restaurant managers to address customer concerns and fulfill requests.
  • Provided training on hosting procedures and policies to newly hired staff.

Education

High School Diploma -

Brandon High School
Ortonville, MI
06-2023

Some College (No Degree) - Human Biology

Michigan State University
East Lansing, MI

Skills

  • Organization
  • Quick Learner
  • Food handling
  • POS Systems
  • Promptness and Punctuality
  • Works Well Under Pressure
  • Good Communication
  • Customer interaction

Timeline

Car Hopper

A&W® Restaurants
05.2024 - Current

Head Hostess

Bullfrogs Bar & Grill
06.2021 - 01.2024

High School Diploma -

Brandon High School

Some College (No Degree) - Human Biology

Michigan State University

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Madison Williams