Madison Williams
East Lansing,MI
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with interpersonal skills, customer service, and multitasking. Comfortable working in fast-paced environments to handle demanding workloads.
Overview
3
3
years of professional experience
Work History
Car Hopper
A&W® Restaurants
Ortonville, MI
05.2024 - Current
- Ensured timely and efficient food delivery to customers' vehicles
- Maintained high standards of customer service by accurately processing money and credit card transactions.
- Ensured cleanliness and proper upkeep of all food preparation and serving equipment
- Addressed and resolved customer complaints to ensure positive dining experiences.
Head Hostess
Bullfrogs Bar & Grill
Ortonville, MI
06.2021 - 01.2024
- Greeted guests upon arrival and escorted them to their tables.
- Provided dining information and took to-go orders via telephone
- Communicated effectively with restaurant managers to address customer concerns and fulfill requests.
- Provided training on hosting procedures and policies to newly hired staff.
Education
High School Diploma -
Brandon High School
Ortonville, MI06-2023
Some College (No Degree) - Human Biology
Michigan State University
East Lansing, MISkills
- Organization
- Quick Learner
- Food handling
- POS Systems
- Promptness and Punctuality
- Works Well Under Pressure
- Good Communication
- Customer interaction
Timeline
Car Hopper
A&W® Restaurants
05.2024 - Current
Head Hostess
Bullfrogs Bar & Grill
06.2021 - 01.2024
High School Diploma -
Brandon High School
Some College (No Degree) - Human Biology
Michigan State University
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