Madison Zachow
Killingly
Summary
Dynamic and results-driven professional with extensive experience in customer service and event planning, notably at Girl About Town. Proven track record in enhancing customer satisfaction and managing cash handling with precision. Skilled in marketing strategy and conflict resolution, demonstrating reliability and a strong work ethic to exceed business objectives.
Knowledgeable with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Overview
3
3
years of professional experience
Work History
Cashier
Deary Bros Mikes Stand
04.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Event Planner
Girl About Town
07.2024 - 10.2024
- Increased event attendance by developing strategic marketing campaigns and engaging promotional materials.
- Coordinated schedules and timelines for events.
- Conferred with event staff at event site to coordinate details.
- Coordinated with participating vendors during event planning.
Cashier
Stop & Shop
01.2023 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Cashier
McDonald's
10.2021 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
No Degree - Business
Grand Canyon University
Phoenix, AZ07-2027
Skills
- Customer service
- Event planning
- Marketing strategy
- Sales support
- Cash handling
- Inventory management
- Time management
- Customer assistance
- Work ethic and integrity
- Conflict resolution
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash register systems
Timeline
Event Planner
Girl About Town
07.2024 - 10.2024
Cashier
Stop & Shop
01.2023 - 05.2023
Cashier
Deary Bros Mikes Stand
04.2022 - Current
Cashier
McDonald's
10.2021 - 03.2022
No Degree - Business
Grand Canyon University
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