Madisun LaPlant
Genoa City,WI
Summary
Efficient Front End Supervisor. Well-versed in several unique store situations, store operations, and customer service standards. Efficiently scans items, processes payments and bags goods. Over five years of experience in Industry and documented successful work history. Dependable Bakery Clerk offering bakery sales operations knowledge combined with display case mastery. Offering eight years of experience in customer service, as well as three years in bakery environments. Reliable and upbeat supervisor successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
9
9
years of professional experience
Work History
Front End Supervisor/ Bakery Clerk
Woodmansfoodmarkets
Kenosha , WI
04.2017 - 09.2022
- Accepted payments, returned change and issued receipts.
- Filled loans to registers to receive sales throughout the day.
- Kept front end areas clean and organized for professional appeal to customers.
- Maintained current understanding of promotional ads and seasonal offerings.
- Managed customer concerns and responded to questions concerning Product or service.
- While in the Bakery, I worked with pallets and or pallet jacks to receive loads daily and work from freezer, date and stock.
Crew Trainer
Mcdonalds
Richmond, IL
09.2014 - 07.2017
- Taught new team members correct procedures for all areas of operations.
- Trained other employees in customer service, food safety and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Bartender/ Hostess
Oakfire Grill
Lake Geneva, WI
01.2017 - 06.2017
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Education
06.2016
High school Diploma
Skills
- Building Customer Relationships and Loyalty
- Locating Merchandise
- Meeting Sales Goals
- Store Policies and Procedures
- Adaptable and Flexible
- Flexible Hours
- Shift End Procedures
- Customer Relationship Management
- Merchandising and Display
- Excellent Written and Verbal Communication
- Engaging with Diverse Customers
- Strong Communication and Interpersonal Skills
- Merchandise Receiving and Handling
- Safety and Cleanliness Standards
- Building Customer Loyalty
- Front-End Support
- Exceeding Customer Expectations
- Ability to Lift 40 Pounds
- Team Cooperation
- Administrative Support
- Register Opening and Closing
- Special Orders
- Cash Register Operations
- Maintaining Clean Work Areas
- Customer Assistance
- Visual Art Creation
- Paintbrush
- Art Styles and Techniques
- Decision-Making
- Teambuilding
- Active Listening
- Excellent Communication
- Teamwork and Collaboration
Caregiver
Received 4 years of government pay to care for an individual with down syndrome
Additional Information
Interests include any form of Art, Animals, Children, and retail.
Timeline
Front End Supervisor/ Bakery Clerk - Woodmansfoodmarkets
04.2017 - 09.2022
Bartender/ Hostess - Oakfire Grill
01.2017 - 06.2017
Crew Trainer - Mcdonalds
09.2014 - 07.2017
Badger High School - ,