Overview
Work History
Education
Skills
Timeline
Server

Madisyn Laursen

Overview

6
6
years of professional experience

Work History

Server

Cheddars Restaurant
02.2022 - Current

Server

Kona Grill
01.2021 - 11.2022
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
  • Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
  • Created incentive-based performance tracking systems to encourage positive and energetic service execution.
  • Cultivated warm relationships with regular customers.

Server

Perkins Restaurant
05.2018 - 01.2020
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Host/Serving Staff Member

Texas Roadhosue
01.2017 - 05.2018
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic [Type] restaurant while maintaining calm, professional demeanor.

Education

High School Diploma -

Collegiate Academy Of Colorado
Littleton CO
05.2019

Skills

  • Specials Promotion and Upselling
  • Cool Under Pressure
  • Warm and Friendly
  • Team Player
  • Conflict and Complaint Resolution
  • Hospitality Service Expertise
  • Natural Leadership
  • Anticipating Guest Needs
  • Guest Accommodations
  • Guest Satisfaction
  • Social Perceptiveness
  • Active Listening
  • Time Management

Timeline

Server

Cheddars Restaurant
02.2022 - Current

Server

Kona Grill
01.2021 - 11.2022

Server

Perkins Restaurant
05.2018 - 01.2020

Host/Serving Staff Member

Texas Roadhosue
01.2017 - 05.2018

High School Diploma -

Collegiate Academy Of Colorado

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Madisyn Laursen