Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madisyn Pearson

Troy,MI

Summary

Dedicated team player with strong organizational skills. Ability to handle multiple tasks with precision and detail. Wanting to achieve team goals by adhering to new and existing responsibilities. Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Server Trainer

Yard House
Troy, MI
11.2021 - Current
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Provided excellent customer service to ensure satisfaction.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Trained new employees on restaurant procedures and techniques.

Employee

Lorenzos Pizza
Commerce, MI
06.2020 - 11.2021
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Packaged and stored food products appropriately for proper handling and preservation.

Shift Leader

Tropical Smoothie
Grand Blanc, MI
02.2019 - 06.2020
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Monitored employee performance and provided feedback for improvement.
  • Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Fostered a team-oriented environment to increase morale and productivity.
  • Supervised team during daily shifts, ensuring efficient operation and customer satisfaction.

Education

Marketing - Marketing

Oakland University
Rochester, MI
05.2026

Associate of Business Administration - Business

Oakland Community College
Bloomfield Hills, MI
08.2023

Skills

  • Time Management
  • Multitasking Abilities
  • Public Speaking
  • Leadership
  • Problem Solving
  • Detail Oriented
  • Customer Service
  • Goal setting and tracking
  • Decision-making capacity
  • Sales and upselling
  • Staff supervision
  • Shift leadership

Timeline

Server Trainer

Yard House
11.2021 - Current

Employee

Lorenzos Pizza
06.2020 - 11.2021

Shift Leader

Tropical Smoothie
02.2019 - 06.2020

Marketing - Marketing

Oakland University

Associate of Business Administration - Business

Oakland Community College

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Madisyn Pearson