MADONA BRUTUS
Queens
Summary
Registered Medical Assistant (RMA) in the USA and Canada. General Medicine and Health Operations Management Specialist. Strong Capacity Building and Institutional Strengthening skills with both the Public and the Private Sectors in Haiti.
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Knowledgeable certified medical assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Primary Care Clinic
Long Island
10.2024 - 03.2025
- Changed dressings on wounds to prevent infection and check for healing.
- Organized charts, documents and supplies to maintain team productivity.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Draw Blood
- EkG
- Injections
- Physical examinations
- Organized patient charts before each day's clinic sessions began.
- Administered injections, medications and treatments as directed by the physician.
- Educated patients about medications, procedures and physician's instructions.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Positioned patients properly during examination or treatment for comfort and safety.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Measured vital signs and took medical histories to prepare patients for examination.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Scheduled appointments for patients via phone and in person.
- Registered new patients into practice management software program accurately entering demographic information.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Collected samples from patients for laboratory testing purposes.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Collected, labeled and stored laboratory specimens properly prior to testing.
Responsible of National Healthcare Insurance Office for Artibonite Department
National Healthcare Insurance Office
11.2023 - 06.2024
- Guarantee access to everyone with medical access on the state through their health insurance
- Work with the General Director to get more benefit for the beneficiaries
- Work in coordination with all the others responsible for the national health insurance from the others states
- Guarantee good quality care for our beneficiaries from all the health facilities
Program Manager
HAITI MEDECINE SA
Port-au-Prince
07.2020 - 12.2021
- Report on key data for products quality and improvement processes outcomes to Clients (USAID, International Medical Corps, Cross Catholic, Christian Aids Ministry...)
- Ensure established quality standards are followed by the team (storage conditions, warehouse space, products technical sheets...)
- Train staff on new procedures/requirements of big clients for products conditions, sales, and deliveries
- Continuous assessment of established Quality Standards & Adjustments Strategies
- Preparation of Annual Operations and Marketing Plans of the enterprise
- Development and Proposition of new strategies to increase sales
- Respond to calls for tenders
- Negotiate and prepare sales contracts
- Manage Stock
- Work closely with Customs team to ensure timely deliveries of products and equipment
- Coordinate deliveries to clients
- Oversee Accounts receivables in coordination with the accounting department
- Human Resources Management
- Overall Office Management
General Practitioner/Doctor on duty
Hôpital Communautaire de Référence l'Estère
Artibonite
03.2018 - 06.2020
- In coordination with the General Director, establish admissions and exits protocols
- Propose and update hospital procedures based on MSPP rules and guidance
- Electronic and Physical Recording of medical data
- Training for interns and nurses on hospital protocols
- Training for interns and nurses on techniques to minimize post surgeries complications (infections...)
- Establish strategies to shorten average length of hospital stays
- Handling of medical emergencies
- Handling of medical charts of patients
- Ensure proper follow up with specialists on case-to-case basis
Executive Assistant to the General Director
Ecole du Sacré-Cœur
Gonaives
01.2020 - 03.2020
- Handling of minor medical accidents/situations
- Biology classes Teacher Assistant
- Civism and Ethics Teacher
- Coaching in Personal Development and Self-esteem for students
- General Support to the General Director
Education
Registered Medical Assistant (RMA) -
Healthcare Professionals Registry of the United States/New York Registry of Medical Assistants
09.2024
Training on natural disaster and climate change risks -
05.2019
Integral General Medicine Diploma -
Cuban Medical Brigade
01.2018
Residency in Integral General Medicine -
01.2017
Residency -
Hôpital la Providence des Gonaïves
Gonaïves, Haiti01.2016
Helping Babies Breathe Training -
01.2016
Doctor in Medicine Diploma -
Universidad de Ciencias Médicas 'Celia Sánchez Manduley
Cuba01.2015
Spanish diploma -
01.2009
Skills
- Multi-tasked
- Results oriented
- Patients oriented
- Independent worker
- Team player
- Quick learner
- Word
- Excel
- Power Point
- Medical assisting
- Vital signs monitoring
- Patient education
- Electronic health records
- Team collaboration
- Medical office management
- Medical terminology proficiency
- Wound care management
- Medical terminology in [languages]
- HIPAA compliance
- Medical records management
- First aid
- EKG set up and monitoring
- Family education
- Appointment reminders
- Insurance verification
- Certified in basic life support (BLS)
- EMR / EHR
- Anatomy and physiology
Volunteer Experience
Natural Disaster Risk Management training, Civil Protection Direction, Haiti
Timeline
Medical Assistant
Primary Care Clinic
10.2024 - 03.2025
Responsible of National Healthcare Insurance Office for Artibonite Department
National Healthcare Insurance Office
11.2023 - 06.2024
Program Manager
HAITI MEDECINE SA
07.2020 - 12.2021
Executive Assistant to the General Director
Ecole du Sacré-Cœur
01.2020 - 03.2020
General Practitioner/Doctor on duty
Hôpital Communautaire de Référence l'Estère
03.2018 - 06.2020
Registered Medical Assistant (RMA) -
Healthcare Professionals Registry of the United States/New York Registry of Medical Assistants
Training on natural disaster and climate change risks -
Integral General Medicine Diploma -
Cuban Medical Brigade
Residency in Integral General Medicine -
Residency -
Hôpital la Providence des Gonaïves
Helping Babies Breathe Training -
Doctor in Medicine Diploma -
Universidad de Ciencias Médicas 'Celia Sánchez Manduley