Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Madysen Martinez

Amarillo

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. I typically worked behind the counter but built bonds with customers because of my friendly and helpful attitude. I worked in stressful situations, by myself, with others, busy, slow, etc. so I understand how a days work can differ.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

Cara Bowling
04.2023 - 09.2024
  • Counted money in drawers at beginning and end of each shift.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Answered product questions using knowledge of sales and store promotions.
  • Met customer service goals and exceeded customer expectations.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

No Degree -

West Plains High School
Amarillo, TX

Skills

  • Drawer management
  • Check processing
  • Order coordination
  • Time management
  • Cash register operation
  • Adaptability and flexibility
  • Positive and professional
  • Calm demeanor
  • Cash handling
  • Product recommendations
  • Stress management
  • Attention to detail
  • Conflict resolution
  • Customer service
  • Basic math
  • Customer satisfaction
  • Phone etiquette
  • Cultural awareness

Accomplishments

I've received multiple achievements throughout my high school career. My freshman year I received Superintendent Scholar Award and Straight Attendance award. My Sophomore year I received the Superintendent Scholar Award for the 2nd time. My Junior year I received the Superintendent Scholar award for the 3rd time. This award is very important and takes hard work, perseverance, and going farther than we are asked to in class. The award is given to a pick few students from the year who kept a 96 or higher GPA in all their classes throughout the year.

Interests

I am a very musical person This is currently my 9th year in choir I've been in the Varsity Mixed Choir and Varsity Women's choir for 4 years at West Plains It is also my third year in Show Choir at West Plains I have also played the piano for 12 years, and took lessons for 9 years I am most musically advanced at the piano but I am also currently teaching myself how to play the drums and electric guitar I also enjoy occasionally baking or cooking

Timeline

Customer Service Cashier

Cara Bowling
04.2023 - 09.2024

No Degree -

West Plains High School

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