Madyson Gentle
Hampden,ME
Summary
Dynamic professional with a proven track record at MTF Subs, excelling in team management and customer service. Expert in cash handling and inventory management, I foster positive work environments and enhance customer satisfaction. i have trained (most) staff and am great at conflict resolution, I drive operational success through effective leadership and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
MTF Subs/ Hampden Subway
09.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Barrista
Dunkin Donuts
03.2020 - 05.2021
Prepared beverages and conducted cash transactions efficiently. Additionally, I maintained cleanliness throughout the store, which created a clean work environment.
Childcare Assistant
Serendipity Child Care
03.2019 - 09.2019
Delivered exceptional customer service to enhance satisfaction. Also, prepared lunch and snacks efficiently.
Education
High School Diploma -
Hampden Academy
Hampden, ME06.2023
High School Diploma - Business
United Technologies Center
Bangor, ME06.2023
Skills
- Cash handling
- Inventory management
- Team management
- Customer service
- Conflict resolution
- Staff training
- Employee scheduling
- Problem solving
- Time management
- Money handling
- Team leadership
- Customer relations
- Team motivation
- Staff training and development
- Staff supervision
Certification
ServSafe Certification
Timeline
Assistant Manager
MTF Subs/ Hampden Subway
09.2021 - Current
Barrista
Dunkin Donuts
03.2020 - 05.2021
Childcare Assistant
Serendipity Child Care
03.2019 - 09.2019
High School Diploma -
Hampden Academy
High School Diploma - Business
United Technologies Center
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