Mae Masterson
Chaffee,MO
Summary
Dynamic professional with a proven track record in high-stress environments, exemplified during tenure at Scott County Sheriff's Office. Excelled in customer service and decision-making, enhancing team efficiency and emergency response effectiveness. Skilled in data entry and active listening, adept at prioritizing tasks to meet critical deadlines.
Overview
4
4
years of professional experience
Work History
Dispatcher
Scott County Sheriff's Office
11.2023 - Current
- Assisted callers in emergency situations with appropriate information and support.
- Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Read system maps and caller information, and documented details in system.
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Answered calls from automatic routing system and took basic information from callers.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
Wait Staff Member
Logan's Roadhouse Restaurant
08.2023 - 11.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Executive Assistant
Roy's Tire & Auto
10.2022 - 08.2023
- Completed daily tasks accurately and on-time to support shop needs.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Helped managers with daily checklists and last-minute requirements.
- Greeted customers entering store and offered assistance with requirements.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
Cashier
Amerimart
05.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases with excellent accuracy.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
Carhop
Sonic
12.2020 - 03.2022
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Operated headset communication system to take orders quickly and accurately from customers.
- Handled cash transactions accurately, ensuring proper change was given to customers.
Education
High School Diploma -
Oak Ridge R6 High School
Oak Ridge, MO05-2022
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Attention to detail
- Stress tolerance
- Time management
- Problem-solving
- Prioritizing calls
Timeline
Dispatcher
Scott County Sheriff's Office
11.2023 - Current
Wait Staff Member
Logan's Roadhouse Restaurant
08.2023 - 11.2023
Executive Assistant
Roy's Tire & Auto
10.2022 - 08.2023
Cashier
Amerimart
05.2022 - 08.2022
Carhop
Sonic
12.2020 - 03.2022
High School Diploma -
Oak Ridge R6 High School
Similar Profiles
Danielle GilbertDanielle Gilbert
School Resource Officer and Deputy at Scott County Sheriff's OfficeSchool Resource Officer and Deputy at Scott County Sheriff's Office
Kacey RescharKacey Reschar
Deputy Sheriff/K9 Handler at Scott County Sheriff's OfficeDeputy Sheriff/K9 Handler at Scott County Sheriff's Office
Paige PieschkePaige Pieschke
Correctional Officer at Scott County Sheriff's OfficeCorrectional Officer at Scott County Sheriff's Office