Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mae Masterson

Chaffee,MO

Summary

Dynamic professional with a proven track record in high-stress environments, exemplified during tenure at Scott County Sheriff's Office. Excelled in customer service and decision-making, enhancing team efficiency and emergency response effectiveness. Skilled in data entry and active listening, adept at prioritizing tasks to meet critical deadlines.

Overview

4
4
years of professional experience

Work History

Dispatcher

Scott County Sheriff's Office
11.2023 - Current
  • Assisted callers in emergency situations with appropriate information and support.
  • Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
  • Read system maps and caller information, and documented details in system.
  • Monitored Police and Fire radios to provide assistance to responding personnel.
  • Answered calls from automatic routing system and took basic information from callers.
  • Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.

Wait Staff Member

Logan's Roadhouse Restaurant
08.2023 - 11.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Executive Assistant

Roy's Tire & Auto
10.2022 - 08.2023
  • Completed daily tasks accurately and on-time to support shop needs.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Helped managers with daily checklists and last-minute requirements.
  • Greeted customers entering store and offered assistance with requirements.
  • Contributed to team success by supporting colleagues during peak periods or staff shortages.

Cashier

Amerimart
05.2022 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Performed cash, card, and check transactions to complete customer purchases with excellent accuracy.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.

Carhop

Sonic
12.2020 - 03.2022
  • Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
  • Operated headset communication system to take orders quickly and accurately from customers.
  • Handled cash transactions accurately, ensuring proper change was given to customers.

Education

High School Diploma -

Oak Ridge R6 High School
Oak Ridge, MO
05-2022

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Attention to detail
  • Stress tolerance
  • Time management
  • Problem-solving
  • Prioritizing calls

Timeline

Dispatcher

Scott County Sheriff's Office
11.2023 - Current

Wait Staff Member

Logan's Roadhouse Restaurant
08.2023 - 11.2023

Executive Assistant

Roy's Tire & Auto
10.2022 - 08.2023

Cashier

Amerimart
05.2022 - 08.2022

Carhop

Sonic
12.2020 - 03.2022

High School Diploma -

Oak Ridge R6 High School

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Mae Masterson