Maegan Bascio
Santa Rosa,CA
Summary
Seasoned Operations Manager and talented leader with three years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operations Manager
LA Fitness
01.2023 - 10.2023
- Responsible for hiring, training, scheduling, and supervising staff members such as front desk personnel, trainers, babysitting staff, and maintenance workers
- Managed personnel, maintained employee records, and ensured compliance with employment regulations
- Played a crucial role in budget planning and financial management, including monitoring expenses, forecasting revenue, and optimizing resource allocation
- Involving tracking inventory, preparing financial reports, analyzing financial data, and identifying cost-saving opportunities
- Enthusiastically enforced gym policies and procedures, ensuring compliance with health and safety regulations, as well as industry standards by implementing security protocols, managing risk factors, and ensuring adherence to legal requirements.
Pest Control Technician
Orkin Pest Control
12.2019 - 09.2021
- Planed and optimized schedules and routes to maximize efficiency in servicing multiple clients and/or locations within a designated timeframe by using time management skills and the ability to prioritize tasks effectively
- Educated clients about pest prevention measures, the risks associated with pest infestations, and the proper use of pesticides while communicating clearly and effectively by verbal and written communication skills
- Inspected properties to identify pest infestations, determine the extent of the problem, and assess potential risks to health and property
- Extreme attention to detail, documentation skills, and the ability to gather and organize information.
Produce Team Member
Whole Foods Market
01.2022 - 01.2023
- Used effective customer service communication skills, problem-solving abilities, and the ability to address customer needs promptly and professionally.
In-Store Shopper Team Member
Whole Foods Market
09.2021 - 01.2022
- Ensured compliance with food safety regulations and maintaining quality standards while complying with industry standards, regulations, or company policies.
Education
Politics, Philosophy & Economics: Public Administration (BA) -
Seattle Pacific University
Seattle, WA11.2023
Skills
- Problem-Solving
- Data Analysis
- Team Leadership
- Operations Management
- Policy analysis
- Customer Service
Related Experience
In-Store Shopper Team Member, 09/2021 - 01/2022
Whole Foods Market - Seattle, WA
Ensured compliance with food safety regulations and maintaining quality standards while complying with industry standards, regulations, or company policies.
Produce Team Member, 01/2022 - 01/2023
Whole Foods Market - Seattle, WA
Used effective customer service communication skills, problem-solving abilities, and the ability to address customer needs promptly and professionally.
Certification
- Certified Excel Associate (Office 2019), Microsoft Office Specialist - Nov. 2022
Timeline
Operations Manager
LA Fitness
01.2023 - 10.2023
Produce Team Member
Whole Foods Market
01.2022 - 01.2023
In-Store Shopper Team Member
Whole Foods Market
09.2021 - 01.2022
Pest Control Technician
Orkin Pest Control
12.2019 - 09.2021
Politics, Philosophy & Economics: Public Administration (BA) -
Seattle Pacific University