Maelyn Moore
Summary
Well-rounded professional with a passion for prioritizing customer support. Skilled in effective communication, problem-solving, and time management with a strong focus on team collaboration and meeting organizational goals.
Overview
6
6
years of professional experience
Work History
Concierge
University of Georgia for Continuing Education and Hotel
01.2025 - Current
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Team Member
Dunkin' Donuts
01.2024 - Current
- Assisting customers with orders, questions, and complaints while maintaining a professional manner.
- Kept work areas clean, organized, and safe to promote efficiency.
- Developed strong cooperative relationships with coworkers and managers.
Tutor and Volunteer
Sawyer Road Elementary
01.2020 - 01.2023
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Volunteered with front office, organizing files and cleaning office spaces to assist with back to school readiness.
Storehouse Worker
Glory Haus
01.2020 - 01.2023
- Organized merchandise, helped customers, and packed and shipped products.
- Responsible for ensuring large, high value orders were accurate and packaged appropriately for shipment.
- Collected, arranged, and input information into database system.
Neighborhood Maintenance
Brentwood Park
01.2020 - 01.2023
- Worked independently to ensure neighborhood communal spaces were clean.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Undergraduate - Psychology
University of Georgia
Athens, GA05.2027
High School Diploma -
Marietta High School
Marietta, GA05.2023
Skills
- Customer Service
- Teamwork and collaboration
- Problem-solving
- Friendly
- Fast Learner
- Cash handling
- Training and mentoring
Timeline
Concierge
University of Georgia for Continuing Education and Hotel
01.2025 - Current
Team Member
Dunkin' Donuts
01.2024 - Current
Tutor and Volunteer
Sawyer Road Elementary
01.2020 - 01.2023
Storehouse Worker
Glory Haus
01.2020 - 01.2023
Neighborhood Maintenance
Brentwood Park
01.2020 - 01.2023
Undergraduate - Psychology
University of Georgia
High School Diploma -
Marietta High School
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