Maeve Sokolowski
La Crosse,WI
Summary
Seeking 2024 summer internship experience that allows me to practice my psychology degree and criminal justice minor.
Overview
4
4
years of professional experience
Work History
SERVER
Green Mill
Shoreview, MN
12.2023 - Current
- Demonstrated ability to interact with customers in a friendly and professional manner
- Practiced good communication skills to reduce guest dissatisfaction
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Displayed enthusiasm and knowledge about restaurant's menu and products
- Memorized menu to help diners make informed meal choices
- Used focus and memorization skills to keep track of tables and remember orders
- Resolved customer complaints and inquiries in a timely manner
- Monitored food and beverage levels to satisfy customer needs
- Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
CUSTOMER SERVICE
Clean and Press
Vadnais Heights, MN
07.2020 - 08.2022
- Performed quality control checks on incoming garments prior to processing
- Generated reports related to sales performance, customer satisfaction levels, as requested by management
- Responded promptly to customer inquiries and complaints
- Maintained accurate records of customer orders and payments
- Maintained a professional attitude when interacting with customers both in person and over the phone.
Education
Bachelor of Science - Psychology
University of Wisconsin - La Crosse
La Crosse, WI12-2025
Skills
- Strong work ethic
- Professional appearance
- Time management
- Problem solving
- Effective communication
- Organizational skills
- Active listening
- Reliable and responsible
References
References available upon request.
Timeline
SERVER
Green Mill
12.2023 - Current
CUSTOMER SERVICE
Clean and Press
07.2020 - 08.2022
Bachelor of Science - Psychology
University of Wisconsin - La Crosse