Magaly Garza
41 Doroteo St ,TX
Summary
Dynamic and dedicated professional with a strong background in customer service at Kmvjshihtzus, excelling in building relationships and promoting merchandise. Bilingual in English and Spanish, I leverage exceptional people skills and problem-solving abilities to enhance customer satisfaction and foster repeat business in high-pressure environments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level phlebotomist position. Ready to help team achieve company goals.
Recent graduate with foundational knowledge in phlebotomy and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Associate
Kmvjshihtzus
05.2014 - Current
- engage customers, and promote specific merchandise.
- Handled cash transactions efficiently
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Student Phlebotomist
Clínica Del Valle
Roma Tx
07.2025 - 08.2025
- Improved overall patient experience with compassionate bedside manner and clear communication.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Demonstrated adaptability by quickly learning new equipment and technology used in blood collection processes.
- Maintained sterile work environment for accurate results and patient safety.
- Applied knowledge of HIPAA regulations to maintain patient confidentiality throughout the internship experience.
- Ensured accurate results by strictly adhering to established protocols for specimen collection, handling, and labeling.
- Contributed to a safe work environment by consistently maintaining a clean, organized workspace and following infection control procedures.
- Minimized errors in sample identification through diligent verification of patient information and proper labeling of specimens.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Drew blood from veins by vacuum tube or butterfly venipuncture methods.
- Verified patients' identification for proper sample collection.
CNA
Edinburg Nursing Home
Edinburg, TX
06.2011 - 06.2011
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Education
Certificate - Phlebotomy
South Texas College
McAllen, TX08.2025
Certificate - CNA
New Start School
McAllen, TX05.2011
GED -
Labelle High School
Labelle Fl05.2006
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Outgoing personality
- Adapt to diverse groups
- Bilingual (English,Spanish)
Certification
Phlebotomy Certificate,NHA Certificate , NHA Standard Hospital Orientation, CNA Certificate, CPR certificate
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Student Phlebotomist
Clínica Del Valle
07.2025 - 08.2025
Sales Associate
Kmvjshihtzus
05.2014 - Current
CNA
Edinburg Nursing Home
06.2011 - 06.2011
Certificate - Phlebotomy
South Texas College
Certificate - CNA
New Start School
GED -
Labelle High School