Magaly Perez Mello

• Greet customers and provide exceptional customer service.
• Provide accurate information about products, prices, and sales.
• Suggest ideas for improving store operations and increasing profits.
• Perform cashier duties such as accepting payments, issuing receipts, counting money back change, and returns.
• Complete daily recovery tasks to keep areas clean and neat for maximum productivity.
• Handle customer complaints in a professional manner.
• Organize stockroom shelves according to size, color, or style.

· Adhered to food service sanitation guidelines and standards.

· Greeted customers and offered immediate assistance to help locate and purchase desired baked goods.

· Answered customer phone calls to provide speedy and accurate information about store operations, products, and orders.

· Delivered top-quality customer service while managing multiple tasks.

· Prepared baked goods for online and in-person orders.

· Stocked, replenished, and organized inventory.

• Welcomed customers, offering assistance to help customers how to order.
• Kept customer and food preparation areas clean and well-organized.
• Restocked workstation with supplies and communicated out of stock items to management.
• Completed opening, closing and shift change tasks following company guidelines.