Magdalena Waskewics
Garden Grove,CA
Summary
Honest cashier with more than 22 years in the hospitality environment. Skilled at managing money, merchandising stock, and assisting customers with desired items. Strong attention to detail, and a superior work ethic. Barista knowledge for over 7 years, handcrafting espresso beverages, as well as smoothies and juices.
Overview
21
21
years of professional experience
Work History
Cashier
Guckenheimer Corporate Dining
Newport Beach, California
03.2004 - Current
- Greeted customers and provided excellent customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Responsible for opening and closing registers accurately according to established procedures.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Created complex, hand-crafted beverages based upon customer preferences.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Stocked shelves with ingredients for smoothie preparation.
- Stocked produce bins with fresh fruits and vegetables as needed.
Education
GED -
Universidad De Guanajuato
Guanajuato, Leon06-1981
Skills
- Customer service
- Cash register operation
- Employee training
- Inventory management
- POS system operations
- Detail-oriented
- Team leadership
- Attention to detail
- Coffee preparation
- Beverage crafting
Languages
Spanish
Full Professional
Accomplishments
- Recognized for perfect attendance from 2014-2018
- Recognized as Employee of the Quarter 2016
- Employee of the Year/ Guckenheimer ISS-2021
Affiliations
- Planting
References
References available upon request.
Timeline
Cashier
Guckenheimer Corporate Dining
03.2004 - Current
GED -
Universidad De Guanajuato
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