Overview
Work History
Education
Skills
Websites
Work Availability
Languages
Timeline
Magdalie Tatulescu Nelson

Magdalie Tatulescu Nelson

DAVIE,Fl

Overview

22
22
years of professional experience

Work History

Procurement Representative

Societe Generale
Bucharest, Romania
07.2022 - 10.2023
  • - Responsible for the treatment of all requests for the Telecom fleet (for the SG clients) - Responsible for managing and responding in time to the e-mails received in the shared inboxes - Responsible for updating, cleaning and managing MDSL and all internal inventory tool/database - Constant update of the PTP procedures - Responsible for getting in touch with the requesters and the suppliers, also with buyers for certain purchase requests in order to assure a good purchasing process - Assure a good communication between the requester and the supplier or other parts involved

Administrative Assistant

KLO
Bucharest, Romania
05.2021 - 05.2022
  • - Handles multiple calls on a daily basis from customers of "KLO" and "Tati.fr" - Responsible for verification of all order placed by "KLO" and "Tati.fr" customers - Tracked and investigated goods carryout by carriers - Processed for reimbursement and/or return made by customers and informed the customers of the return policy. - Promptly handle resolution of tickets sent by customers and stores - Contact the After-sales Service for products under warranty. - Follow up with suppliers on stocks of Goods. - Provided Technical Support for wide range of KLO Stores - Check and verify all the orders placed by the supplier

Commercial Analyst

Ascensos
Bucharest, Romania
06.2020 - 05.2021
  • - Provided Excellent customer support for Pretty Little Thing & Boohoo France Websites. - Provided outstanding customer support for JD Sport France Stores - Handled Customer issues and concerns via Emails, social Media, as well as Phone calls. - Support for JD stores.

Customer Service Advisor

Webhelp
Bucharest, Romania
02.2015 - 05.2020
  • - Handle 60 or more calls on a daily basis from Bouyges Telecom customers - Provided Technical support in a wide range of service such as: TV, Internet, cellphone and other Devices - Assist Customers with the installation of: internet, TV, cellphone and other devices - Assist on reinstallation and/or uninstallation of devices such as: router, Internet, home phone and other devices.

Volunteer Staff

Sustainable Development Association (CRESCENDO)
Bucharest, Romania
05.2011 - 01.2015
  • - Secretarial activity - Organize activities and events

Asset Manager and Material Units

United Nations Mission for Stability in Haiti (MINUSTAH)
Fort-Liberté, Haiti
02.2006 - 07.2007
  • - Responsible for the entry and exit of construction materials from military bases for the Nord'Est department.

Secretary

Our Lady of Perpetual Help Parish
Cap-Haitien, Haiti
04.2002 - 07.2003
  • - Administer and archive parish files - Handle incoming and outgoing church calls - Register attendees

Education

SECURITY OFFICER

HEG INTERNATIONAL SECURITY LLC, Florida City, FL
09.2024

High School/Secondary Diplomas and Certificates -

Saint Jean College of Cap-Haitien, Haiti
07.2006

Computer Operator -

UNITED TECHNOLOGIE(UNITEC)
01.2001

Computer Operator (Introduction, Windows 98, Word 98) -

UNITED TECHNOLOGIE(UNITEC)
01.1998

Skills

  • FileMaker
  • Salesforcecom
  • Zendesk
  • Communication
  • Problem Solving
  • Receptionist Duties
  • English
  • French
  • Spanish
  • Customer Support

Websites

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Languages

Romanian
Full Professional
English
Full Professional
French
Native or Bilingual
Spanish
Full Professional

Timeline

Procurement Representative - Societe Generale
07.2022 - 10.2023
Administrative Assistant - KLO
05.2021 - 05.2022
Commercial Analyst - Ascensos
06.2020 - 05.2021
Customer Service Advisor - Webhelp
02.2015 - 05.2020
Volunteer Staff - Sustainable Development Association (CRESCENDO)
05.2011 - 01.2015
Asset Manager and Material Units - United Nations Mission for Stability in Haiti (MINUSTAH)
02.2006 - 07.2007
Secretary - Our Lady of Perpetual Help Parish
04.2002 - 07.2003
HEG INTERNATIONAL SECURITY LLC - , SECURITY OFFICER
Saint Jean College of Cap-Haitien, Haiti - High School/Secondary Diplomas and Certificates,
UNITED TECHNOLOGIE(UNITEC) - Computer Operator,
UNITED TECHNOLOGIE(UNITEC) - Computer Operator (Introduction, Windows 98, Word 98),

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Magdalie Tatulescu Nelson