Magen Paul
Oldsmar,Florida
Summary
Experienced professional focused on meeting or exceeding objectives seeking Customer Service Representative position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.
Overview
4
4
years of professional experience
Work History
Data Entry/Customer Service Representative
KnowBe4
Clearwater, FL
02.2014 - 04.2016
- Completed data entry tasks with accuracy and efficiency.
- Audited data to verify accuracy, quality and compliance audits with standards.
- Scanned documents and saved in database to keep records of essential organizational information.
- Accurately handled data entry for [Number] clients into company-based software.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Customer Service/Sales Representative
Lindsay Phillips
Clearwater, FL
08.2012 - 01.2014
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
Education
Bachelor of Science - Textiles & Consumer Science
Florida State University
Tallahassee, FLSkills
- Customer Service
- Flexible & Adaptable
- Collaboration
- Conflict Resolution
- Self-Motivated
- Microsoft Office
- MS Office
- Teambuilding
- Data Entry
- Self-motivated professional
Timeline
Data Entry/Customer Service Representative
KnowBe4
02.2014 - 04.2016
Customer Service/Sales Representative
Lindsay Phillips
08.2012 - 01.2014
Bachelor of Science - Textiles & Consumer Science
Florida State University
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