Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
LANGUAGES
Timeline
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MAGGIE ABDUL

Katy,TX

Summary

Proven team contributor with a track record of enhancing customer experience at Ihop Corporation, adept at verbal and written communication and persuasive selling. Excelled in food preparation and safety, significantly improving service efficiency. Demonstrates exceptional ability to meet company standards and exceed sales goals through effective teamwork and customer engagement.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Manager

Up Against The Wall
07.2025 - Current
  • Supported daily operations by coordinating team schedules and ensuring efficient workflow.
  • Assisted in training new employees on company policies and customer service standards.
  • Monitored inventory levels, facilitating timely restocking to meet customer demand.
  • Implemented improvements to streamline communication between departments, enhancing collaboration.

SALES ASSOCIATE

Cotton On Group
05.2023 - 05.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
  • Helped customers locate products and checked store system for merchandise at other sites
  • Prepared merchandise for sales floor by pricing or tagging
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

SERVER

Ihop Corporation
09.2023 - 11.2023
  • Provided excellent customer service by anticipating needs and responding promptly to requests.
  • Greeted and accommodated guests, building positive experience from first interaction.
  • Demonstrated ability to interact with customers in a friendly and professional manner.
  • Used good communication skills to reduce guest dissatisfaction.

CREW MEMBER

McDonald's Corporation
10.2022 - 03.2023
  • Took orders, prepared meals and collected payments
  • Kept food preparation area, equipment and utensils clean and sanitary
  • Worked front counter, drive-thru and other areas
  • Worked well with teammates and accepted coaching from management team
  • Became familiar with products to answer questions and make suggestions.
  • Prepared food items according to quality standards and safety guidelines.

Education

High School Diploma -

James E. Taylor High School
05-2025

Bachelor of Arts - Psychology

Houston Community College
Houston, TX
05-2027

Skills

  • Ordering Procedures
  • Company Standards
  • Verbal and Written Communication
  • Stocking and Replenishing
  • Persuasive Selling
  • Food Preparation and Safety
  • Cash Handling
  • Operate Cash Register

Accomplishments

  • Honor Roll
  • GPA: 3.4

Certification

Texas Food Handler Education or Training Program

LANGUAGES

American Sign Language
Advanced
Daily Classes.

Timeline

Assistant Manager

Up Against The Wall
07.2025 - Current

SERVER

Ihop Corporation
09.2023 - 11.2023

SALES ASSOCIATE

Cotton On Group
05.2023 - 05.2024

CREW MEMBER

McDonald's Corporation
10.2022 - 03.2023

High School Diploma -

James E. Taylor High School

Bachelor of Arts - Psychology

Houston Community College