Maggie Colorado
Miami,FL
Summary
Dynamic professional with experience in different fields like legal, customer service, data entry and computer word processor, excelling in client interviewing and data collection. Experience with governments agencies and private enterprises. Bilingual in Spanish and English, I enhanced candidate engagement and improved record accuracy, demonstrating strong telephone etiquette and attention to detail. Proven ability to streamline processes and foster positive interactions. Typing 60-90 WPM, translation from Spanish to English.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Interviewer Clerk
State Of Florida Department Of Children And Famili
11.2007 - 03.2025
- Conducted interviews with participants to assess eligibility.
- Conducted phone and video interviews to assess candidates based in remote locations.
- Maintained accurate records of interview outcomes, ensuring timely follow-up and feedback to candidates.
- Increased candidate engagement by conducting thorough and personable interviews.
Office Staff Assistant
Sourcecorp
04.2006 - 10.2007
- Conducted regular inventory checks of office supplies, anticipating and ordering necessary items before depletion to avoid work disruptions.
- Saved company resources by efficiently utilizing office supplies and equipment, identifying cost-saving opportunities where possible.
- Updated employee databases regularly, ensuring correct personnel records were easily accessible when needed by human resources or other departments.
- Maintained an accurate filing system for easy access to essential documents when needed, improving overall office organization, payroll.
Tax Records Specialist
Miami Dade County
06.1999 - 03.2006
- Scanned paper records to transfer to digital filing systems.
- Safeguarded sensitive information from unauthorized access using encryption technologies and strict adherence to confidentiality policies.
- Improved customer service response times by efficiently locating and providing requested documentation when needed.
- Ensured accurate recordkeeping by regularly auditing and updating database information.
Education
No Degree - Certified Professional Secretary
11-2004
Skills
- Data entry
- Interviewing clients
- Data collection
- Telephone etiquette
- Bilingual in Spanish and English
Certification
- Certified Data entry Operator
- Data processing
- Microsoft office specialist
Languages
English
Professional Working
Spanish
Professional Working
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Coding and Programming
- Developing software, websites, and apps in various programming languages
Timeline
Interviewer Clerk - State Of Florida Department Of Children And Famili
11.2007 - 03.2025
Office Staff Assistant - Sourcecorp
04.2006 - 10.2007
Tax Records Specialist - Miami Dade County
06.1999 - 03.2006
Miami Dade College - No Degree, Certified Professional Secretary
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