Maggie Dilts
St Louis,MO
Summary
Sales Support Representative with a goal-oriented mindset and proven expertise in customer relationship management at SiteOne Landscape Supply Inc. Enhanced customer satisfaction through effective problem-solving and efficient order management, ensuring timely deliveries and fostering strong relationships. Recognized for reliability and teamwork in a fast-paced environment.
Overview
8
8
years of professional experience
Work History
Sales Support Representative
SiteOne Landscape Supply Inc.
St Louis, MO
02.2021 - Current
- Assisted sales team by preparing quotes and processing orders accurately.
- Coordinated product shipments with logistics to ensure timely deliveries.
- Enhanced customer satisfaction by promptly resolving issues and addressing concerns.
- Developed strong rapport with customers by maintaining regular contact through phone calls or emails.
- Facilitated communication between sales representatives and other departments to ensure seamless order fulfillment processes.
Customer Sales and Service Representative
SiteOne Landscape Supply Inc.
Fort Collins, CO
06.2020 - 02.2021
- Assisted customers with product selection, providing knowledgeable recommendations to enhance satisfaction.
- Processed customer orders efficiently, ensuring accuracy and timely delivery of products.
- Collaborated with team members to resolve customer inquiries, improving overall service quality.
- Maintained up-to-date knowledge of industry trends and product offerings to better serve clients.
Sunshine House Early Learning Academy
Fort Collins, CO
08.2018 - 03.2020
- Developed and implemented age-appropriate lesson plans to enhance early childhood learning experiences.
- Fostered a supportive and nurturing environment to promote children's social and emotional development.
- Collaborated with parents to track child progress and address developmental concerns effectively.
- Mentored new educators on best practices for classroom management and instructional strategies.
Education
High School Diploma -
Cathedral High School
Indianapolis, IN05.2011
Skills
- Goal-oriented mindset
- Customer relationship management
- Customer order management
- Teamwork and collaboration
- Problem-solving abilities
- Reliability
Timeline
Sales Support Representative
SiteOne Landscape Supply Inc.
02.2021 - Current
Customer Sales and Service Representative
SiteOne Landscape Supply Inc.
06.2020 - 02.2021
Sunshine House Early Learning Academy
08.2018 - 03.2020
High School Diploma -
Cathedral High School