Open To Work
Maggie Hupf
Healthcare Operations & Scheduling Specialist | EMT & Pharmacy Technician | Cloud-Based Systems | Process Improvement | Provider Coordination & HR | Driving Efficiency, Compliance & Team Performance
Crystal Falls,MI
Work Preference
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Summary
Healthcare and administrative leader with proven expertise in provider scheduling, care coordination, HR management, and workflow optimization.
EMT, CNA, and Pharmacy Technician credentials, including extensive infusion pharmacy experience and staff training.
Skilled in developing cloud-based scheduling systems, streamlining operations, and maintaining regulatory compliance.
Recognized for leadership, clinical insight, attention to detail, and a results-driven approach to managing complex healthcare and administrative processes.
Overview
6
6
years of professional experience
Work History
N-EMT / Medical Transportation Coordinator
North Shore Health Services
12.2024 - 10.2025
- Coordinated & provided transport to resident medical appointments, including dialysis, surgeries & chemotherapy.
- Provided daily medical transport while maintaining regulatory compliance.
- Applied EMT training to evaluate patient needs and facilitate safe transport.
- Streamlined scheduling workflows to enhance operational efficiency.
- Worked with physicians, pharmacists, and nursing staff to support care plan alignment.
Campground Manager
USDA Forest Service
05.2023 - 10.2025
- Provided guidance to campers regarding facilities, regulations, and local points of interest.
- Monitored and enforced campground rules to ensure visitor safety and environmental protection.
- Executed regular upkeep activities, managed reservations, and maintained accurate visitor records.
HR/Business Office Manager
Eastview Health
12.2023 - 05.2024
- Improved workflow efficiency by implementing new scheduling software Smartlinx.
- Recruited, interviewed and hired employees and implemented mentoring program.
- Used technologically relevant digital systems to manage payroll and benefits programs for 68 employees.
Hospitalist Coordinator
Aspirus
08.2022 - 08.2023
- Successfully implemented Qgenda cloud based scheduling software at Aspirus hospitals
- Managing resident and medical students schedules
- Maintain and update physician data, payroll, PTO balance
- Responsible for maintaining over 100 physicians credentials
Inpatient Pharmacy Technician
Aspirus
11.2019 - 08.2023
- Dispensed and procured medicinal products and supplies used in hospital.
- Maintained patient and medication records in compliance with government regulations and department policies.
- Calculated dosage, filled prescriptions, and prepared intravenous medications with absolute accuracy including chemotherapy.
Education
Associate Degree - Public Relations
College of Public Relations
Certified Pharmacy Technician - CPHT. Graduated - undefined
Madison Area Technical College
Certified Nursing Assistant - CNA -
Moraine Park Technical College
Emergency Medical Technician - EMT - undefined
Moraine Park Technical College
Skills
HR Leadership: Recruiting, hiring, onboarding, employee relations
Team Management: Supervision, staff training, performance optimization
Clinical Expertise: EMT, CNA, infusion pharmacy (IV prep, staff training)
Provider Coordination: Scheduling, onboarding, credentialing, PSV
Patient Services: Care coordination, medical transport
Operational Excellence: Cloud-based scheduling systems, workflow optimization, process improvement
Financial & Administrative: Payroll, budget tracking, benefits administration
Technical Proficiency: Advanced MS Office, healthcare software
Compliance & Documentation: Regulatory adherence, record accuracy
Languages
Polish
Native or Bilingual
Software
Https://appqgendacom/landingpage/aspirushospitalmedicineschedule
Timeline
N-EMT / Medical Transportation Coordinator
North Shore Health Services
12.2024 - 10.2025
HR/Business Office Manager
Eastview Health
12.2023 - 05.2024
Campground Manager
USDA Forest Service
05.2023 - 10.2025
Hospitalist Coordinator
Aspirus
08.2022 - 08.2023
Inpatient Pharmacy Technician
Aspirus
11.2019 - 08.2023
Associate Degree - Public Relations
College of Public Relations
Certified Pharmacy Technician - CPHT. Graduated - undefined
Madison Area Technical College
Certified Nursing Assistant - CNA -
Moraine Park Technical College
Emergency Medical Technician - EMT - undefined
Moraine Park Technical College