Maggie Keelin
Moro,IL
Summary
Hardworking sales associate with a proven track record at Veda Massage, excelling in customer service and relationship building. Skilled in cash handling and POS operation, I consistently enhanced client satisfaction through personalized service and effective communication. Can maintain a welcoming environment, I thrive in collaborative settings and adapt quickly to meet client needs. Work well with colleagues and clients. I am responsible and dependable.
Overview
2
2
years of professional experience
Work History
Sales Associate
Veda Massage
Cypress, TX
02.2024 - 07.2025
- Assisted clients in selecting appropriate massage services based on individual needs and preferences.
- Managed appointment scheduling using salon management software to optimize therapist availability.
- Educated clients on various massages and benefits to enhance their overall experience.
- Maintained cleanliness and organization of treatment rooms, as well as laundry and restrooms
- Collaborated with team members to create a welcoming environment for clients upon arrival.
- Processed transactions accurately, handling cash and credit payments efficiently during peak hours.
- Gathered client feedback post-treatment to improve service offerings and client satisfaction levels.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
Crew Member
Dairy Queen Grill & Chill
Pickerington, OH
04.2023 - 07.2023
- Delivered exceptional customer service in fast-paced environment, ensuring customer satisfaction.
- Operated point-of-sale systems efficiently, processing transactions accurately and quickly.
- Maintained cleanliness and organization of workstations to meet health and safety standards.
- Assisted in training new crew members on operational procedures and best practices.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Prepared food items according to company specifications, ensuring quality and presentation standards were met.
- Managed inventory levels, restocking supplies as needed to minimize disruptions in service.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
Education
No Degree -
Lewis And Clark Community College
Godfrey, ILHigh School Diploma -
Waller High School
Waller, TX05.2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Reliable and punctual
- Relationship building
- Outgoing personality
- Cash handling
- Flexible schedule
- Verbal/written communication
- Cash register operation
- Cash handling accuracy
- Store opening and closing
- Sales expertise
- POS system operation
- Building rapport
Timeline
Sales Associate
Veda Massage
02.2024 - 07.2025
Crew Member
Dairy Queen Grill & Chill
04.2023 - 07.2023
No Degree -
Lewis And Clark Community College
High School Diploma -
Waller High School