Maggie Mahurin
Jefferson City,MO
Summary
Highly-motivated employee/student with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Multi-tasking abilities such as being a full-time student, while having the responsibility of a full-time 911 operator.
Overview
1
1
year of professional experience
Work History
911 Emergency Dispatcher
Jefferson City Police Department
Jefferson City, MO
02.2023 - Current
- Monitored multiple radio frequencies simultaneously while entering data into computer system.
- Assessed callers' needs and dispatched appropriate personnel to respond to emergencies.
- Utilized mapping software programs to plot locations of incidents quickly and accurately.
- Acted calmly and professionally under pressure while making decisions in high stress situations.
- Coordinated responses between multiple law enforcement agencies when necessary during multi-jurisdictional incidents.
- Dispatched police officers and emergency personnel to calls for service.
- Provided pre-arrival instructions over the phone such as CPR and first aid instructions, fire evacuation procedures.
Education
Associate of Science - Health Sciences
Moberly Area Community College
Moberly, MO05-2024
High School Diploma -
Lighthouse Preparatory Academy
Jefferson City, MO05-2022
Skills
- Geographical knowledge
- Prioritization
- Information Gathering
- Situational Awareness
- Critical Thinking
- Computer Skills
- Problem-Solving
- Works Well Under Pressure
- Teamwork and Collaboration
- Medical Knowledge
Affiliations
- Sand Volleyball Team Captain
- Avid Gym Goer
- Community Helper
- Artist
- Lifetime Learner
- Travel Enthusiast
Accomplishments
- Graduated High-School Summa Cum Lade
- Obtained an Associates Degree with Honors
- Received membership into Phi Theta Kappa Honors Society
- Held the Treasurer role in my Student Government for two years
- Graduated from the 20 week dispatcher program 3 weeks early
Continuing Education
- I am currently enrolled in MACC for the two remaining classes required for this Program.
- I am shadowing Sonographers at my local hospital.
- I look forward to continuing my education in the Health field, and learning alongside the best in their field.
References
References available upon request.
Timeline
911 Emergency Dispatcher
Jefferson City Police Department
02.2023 - Current
Associate of Science - Health Sciences
Moberly Area Community College
High School Diploma -
Lighthouse Preparatory Academy
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