Maggie Persell
Temple Terrace,FL
Summary
Detail-oriented administrative professional with experience in office administration, public records requests, scheduling, and records management. Skilled in written and verbal communication, task prioritization, and taking initiative. Trusted to keep records accurate, support council operations, and deliver strong customer service.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Administrative Assistant III
City of Temple Terrace
Temple Terrace, Florida
07.2024 - Current
- Scheduled meetings, appointments, and conference room use for City Council and city staff.
- Drafted agendas and minutes for three city committees, facilitating effective meetings and documentation.
- Prepared materials before City Council meetings and completed follow-up after the meetings.
- Developed routine documents for City Council agendas and swearing-ins, supporting organized and efficient proceedings.
- Coordinated and tracked public records requests, ensuring timely processing and compliance.
- Recorded and filed resolutions, ordinances, and additional records for accurate record keeping.
- Delivered exceptional customer support by addressing inquiries and resolving issues promptly.
- Trained two additional administrative assistants and the City Clerk.
- Answered resident inquiries by phone, email, and front desk.
Recreation Leader II Fitness
City of Temple Terrace
Temple Terrace, Florida
08.2023 - 07.2024
- Managed fitness center operations to ensure safety and cleanliness standards were met for all members.
- Conducted regular walkthroughs to oversee proper equipment use, enhancing member safety and experience.
- Maintained cleanliness of gym machines and public spaces, promoting a safe and inviting environment for all members.
- Directed part-time employees by communicating daily task priorities.
- Provided members with safety guidance and workout examples, both verbally and on paper.
Recreation Leader
City of Plant City
Plant City, Florida
06.2019 - 08.2023
- Supervised youth groups during summer camp, ensured staff adhered to schedule, and facilitated camper engagement in activities.
- Applied discipline techniques to maintain camper compliance with instructions.
- Conducted staff training sessions to review rules, procedures, and expectations.
- Coordinated member scheduling and conducted facility tours to enhance event operations.
- Handled phone calls and provided customer service to guests and clients.
Education
Bachelor of Arts - Education, Business, And Behavioral Science
Florida College
Temple Terrace, FLSkills
- Attention to detail
- Customer service
- Records management and public records requests
- Meeting coordination
- Task prioritization
- Office administration
- Verbal and written communication
Certification
- Lean Six Sigma - Yellow Belt
- Florida Notary
- Florida Association of City Clerks
- Cybersecurity Training
Accomplishments
- City of Temple Terrace Employee of the Month July 2026
Timeline
Administrative Assistant III
City of Temple Terrace
07.2024 - Current
Recreation Leader II Fitness
City of Temple Terrace
08.2023 - 07.2024
Recreation Leader
City of Plant City
06.2019 - 08.2023
Bachelor of Arts - Education, Business, And Behavioral Science
Florida College