Maggie Pryor
Charleston,SC
Summary
Over 3 years experience in the service and hospitality industry. Strong communication and sales skills. Ability to multitask and manage team relationships to drive a positive customer experience. Dependable and prompt. Adept at training team members and managing projects effectively. Highly motivated and proficient in role.
Overview
4
4
years of professional experience
Work History
Server
Salty Dog Cafe
05.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to clean the dining room and work areas.
- Resolved customer complaints promptly and professionally to maintain a positive reputation.
Lead-Server /Trainer/Special Events
Rock Hill Country Club
06.2022 - 09.2023
- Worked collaboratively with team to maintain customer satisfaction
- Lead on server team training new staff members on POS and policies
- Cooked, cleaned, prepped, and served
- Learned menus, identified food liquor, beer, and wine offerings
- Provided responsible service of alcoholic beverages
- Applied a positive suggestive sales approach to guide guests in selections and possibilities
- Helped plan, organize, prep, and serve for special events including ticket sales, special menus and drinks
Server
Rock Hill Country Club
01.2021 - 01.2022
- Cleaned, prepped, and served
- Learned menus, identified food liquor, beer, and wine offerings
- Assisted in keeping café clean and safe for customers
- Presented menus, answered questions, and made recommendations
- Prebussed tables, maintained table cleanliness and bussed tables
- Used POS system and handled cash and credit payments
- Trained in and managed food safety
- Provided strong customer service
- Maintained and managed sections of the cabana
- Worked with a team of cooks and servers to meet customer needs
Education
College - Sociology
College of Charleston
Charleston, SC05-2026
High School Diploma -
Charlotte Catholic HS
Charlotte, NC05-2022
Skills
- Customer Service
- Resolve Conflict
- Teamwork
- High Energy
- Thoroughness
- Professionalism
- Client relationships
- Physical Strength
- Food Safety
- Patience and Social Awareness
- Positive attitude
- Dependability
- Interpersonal skills
- Adaptability
- Strong work ethic
- Cash handling
- Food running
- Table bussing
- Allergy awareness
- Daily specials memorization
- Food delivery
- Bill computation
- Upselling techniques
- POS operation
- Cool under pressure
Timeline
Server
Salty Dog Cafe
05.2024 - 08.2024
Lead-Server /Trainer/Special Events
Rock Hill Country Club
06.2022 - 09.2023
Server
Rock Hill Country Club
01.2021 - 01.2022
College - Sociology
College of Charleston
High School Diploma -
Charlotte Catholic HS
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