Maggie Steveson
Terre Haute,IN
Summary
Hello, my name is Maggie Steveson and I would love to be given an opportunity to work at your establishment! I am eager to learn and grow and I hope to make a great, helpful addition to your team.
Overview
1
1
year of professional experience
Work History
Call Center Specialist
Elite Smiles Dental
01.2026 - Current
- Managed inbound and outbound calls, ensuring exceptional customer service experiences.
- Assisted patients in scheduling appointments, enhancing office efficiency and patient satisfaction.
- Resolved patient inquiries effectively using electronic health record systems to maintain accurate information.
- Collaborated with dental professionals to streamline communication between patients and the clinical team.
- Handled billing inquiries and payment processing, improving financial transaction accuracy within the office workflow.
Teller
First Financial Bank
03.2025 - 01.2026
- Processed customer transactions accurately and efficiently, ensuring compliance with bank policies.
- Assisted customers with account inquiries and provided information on products and services.
- Maintained cash drawer integrity through precise cash handling and reconciliation practices.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
Education
Bachelor of Science - English Teaching
Saint Mary Of The Woods College
Terre Haute, IN04-2029
Skills
- Call handling
- Script adherence
- Customer service
- Problem-solving skills
- Cash handling
- Communicating with clients
- Sales and Marketing
Timeline
Call Center Specialist
Elite Smiles Dental
01.2026 - Current
Teller
First Financial Bank
03.2025 - 01.2026
Bachelor of Science - English Teaching
Saint Mary Of The Woods College