Maghen Carroll
Schererville,IN
Summary
Accomplished District Manager with a proven track record at Gmet Communications Cricket Wireless, excelling in multi-unit management and leadership. Expert in recruiting, mentoring, and driving sales growth through strategic customer relationship building and community engagement. Achieved significant sales targets by leveraging staff development and performance metrics.
Overview
4
4
years of professional experience
Work History
District Manager
Gmet Communications Cricket Wireless
01.2023 - Current
- Supervised various locations, enforcing high-quality standards of operation.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Organized promotional events and interacted with community to increase sales volume.
- Built relationships with customers and community to establish long-term business growth.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Store Manager
Mobile Link Cricket Wireless
03.2021 - 01.2023
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Completed point of sale opening and closing procedures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Interacted well with customers to build connections and nurture relationships.
Education
High School Diploma -
Whiting High School
Whiting, IN05-2013
Skills
- Multi-unit management
- Goal setting and performance metrics
- Recruiting and hiring
- Compliance monitoring
- Leadership skills
- Staff development
Timeline
District Manager
Gmet Communications Cricket Wireless
01.2023 - Current
Store Manager
Mobile Link Cricket Wireless
03.2021 - 01.2023
High School Diploma -
Whiting High School
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