Maha Oskar
Westerville,OH
Summary
Compassionate individual with experience supporting elderly and ill people with in-home care and assisted living care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Macys Department Store
11.2022 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Home Health Aide
L.A. Home Health Care
08.2021 - 07.2022
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Resident Care Aide
Paramount Senior Living
01.2021 - 05.2021
- Enhanced resident well-being by providing compassionate care and support in daily activities.
- Promoted a safe living environment for residents by performing regular safety checks and maintaining cleanliness.
- Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
- Collaborated with interdisciplinary teams to develop personalized care plans for each resident, leading to better overall health outcomes.
Education
Bachelor of Science - Nursing
Chamberlain University
Columbus11.2025
High School Diploma -
Westerville Central High School
Westerville, OH05.2020
Skills
- Delegation
- Patient Care
- Meal Preparation
- Feeding Assistance
- Dressing Assistance
- Personal Hygiene Assistance
- Empathy and Compassion
- Active Listening
- Toileting Assistance
Certification
BLS/ CPR for Healthcare providers
Languages
Somali
Native or Bilingual
Timeline
Customer Service Representative
Macys Department Store
11.2022 - Current
Home Health Aide
L.A. Home Health Care
08.2021 - 07.2022
Resident Care Aide
Paramount Senior Living
01.2021 - 05.2021
Bachelor of Science - Nursing
Chamberlain University
High School Diploma -
Westerville Central High School
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