Summary
Overview
Work History
Education
Skills
Timeline
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Mahogany Brooks

Las Vegas ,NV.

Summary

Dedicated professional with a strong work ethic and effective communication skills. Proven ability to learn quickly and adapt to new environments. Committed to contributing to team success and achieving organizational objectives.

Overview

11
11
years of professional experience

Work History

Team Member

Polo Ralph Lauren Factory Outlet
Las Vegas, NV
10.2024 - Current
  • Greeted customers in a friendly manner upon entering the store.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Resolved customer issues promptly in a professional manner.
  • Assisted in inventory management, ensuring stock levels met demand without excess.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Rotated through series of different stations based on team needs.
  • Participated in regular training sessions to improve product knowledge and service skills.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Built and maintained working relationships with peers and upper management.

Detention Center Officer

Denton County Sheriff's Office
Denton, TX
11.2018 - 11.2023
  • Responded swiftly to emergencies involving detainees and staff members.
  • Patrolled detention center to ensure security and safety of inmates, staff, and visitors.
  • Transported detainees between facilities per established protocols.
  • Maintained accurate records of daily events, including incident reports and shift logs.
  • Operated control rooms, managing access to secure areas and monitoring surveillance equipment.
  • Facilitated communication between detainees and legal representatives, adhering to legal protocols.
  • Conducted fire, safety, and sanitation inspections to uphold compliance standards.
  • Interacted professionally with family members visiting detained individuals.

Team Lead

Mayday Manufacturing
Denton, TX
06.2014 - 11.2018
  • Delegated tasks based on individual skill sets to enhance team efficiency.
  • Trained new staff on processes and procedures for seamless integration.
  • Collaborated with departments to create effective solutions addressing customer needs.
  • Counted inventory, resolved discrepancies, and maintained accurate paperwork.
  • Reviewed completed work to ensure quality and consistency standards were met.
  • Negotiated with vendors to secure favorable terms and improve financial outcomes.
  • Resolved customer complaints promptly, maintaining high satisfaction levels.
  • Assessed operations for compliance with safety standards to mitigate risks.

Education

Associate of Science - Criminal Justice And Forensic Science

ITT Technical Institute
Denton, TX
05-2014

Skills

  • Customer service excellence
  • Inventory management
  • Communication skills
  • Team collaboration
  • Record keeping
  • Problem solving
  • Attention to detail
  • Policy adherence
  • Business ethics
  • Time management
  • Negotiation strategies
  • Conflict resolution
  • Emergency response
  • Incident reporting
  • Security monitoring
  • Team leadership
  • Quick decision making
  • Multitasking skills
  • Interpersonal communication
  • Data entry
  • Microsoft Excel proficiency
  • Database management
  • Process improvement strategies
  • Confidentiality and security practices
  • Office administration support
  • Administrative assistance
  • Numerical Competency
  • Email communications
  • Microsoft office proficiency

Timeline

Team Member

Polo Ralph Lauren Factory Outlet
10.2024 - Current

Detention Center Officer

Denton County Sheriff's Office
11.2018 - 11.2023

Team Lead

Mayday Manufacturing
06.2014 - 11.2018

Associate of Science - Criminal Justice And Forensic Science

ITT Technical Institute

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Mahogany Brooks