Mahajae Moody

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Answered customer questions about sizing, accessories, and merchandise care.

• Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
• Resolved customer complaints with patience and understanding, restoring customer confidence.

• Streamlined account management for improved client experiences and increased retention rates.
• Assisted clients with investment decisions, leading to higher portfolio returns and customer satisfaction.
• Developed expertise in multiple banking systems and software applications required for effective job performance as a Financial Customer Service Representative.
• Participated in ongoing professional development initiatives focused on enhancing knowledge of industry trends, regulatory changes, and emerging financial products.
• Educated customers on various financial products, empowering them to make informed decisions and improve their financial health.

• Supported residents in completing daily exercise routines to maintain physical health.
• Applied wound care techniques to promote healing and prevent infection.
• Utilized mobility aids to assist residents with daily activities and ensure safety.
• Provided emotional support and companionship to residents, enhancing quality of life.
• Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
• Assisted residents with personal hygiene tasks, including bathing, dressing, and grooming.
• Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
• Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
• Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.