Mahala Bailey
Barnesville,GA
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Utilizes strong organizational skills to manage diverse tasks and resolve varying conflicts
Overview
8
8
years of professional experience
1
1
Certification
Work History
Restaurant General Manager
JJB Brands
09.2022 - Current
- Established efficient scheduling practices to ensure optimal staffing levels during peak business hours.
- Implemented new employee onboarding processes, providing comprehensive training that promoted retention and a strong understanding of company culture.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Ensured compliance with health and safety regulations, maintaining safe environment for both staff and customers.
- Managed inventory levels to ensure optimal stock availability, minimizing waste and reducing costs associated with excess inventory.
Shift Manager
Southeast Restaurants Corp.
12.2017 - 08.2022
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Maintained compliance with health and safety regulations, ensuring safe working environment for all employees.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Education
High school diploma -
Upson-Lee High School
Thomaston, GA05.2018
Skills
- Operations management
- Inventory management
- Cost control
- Staff scheduling
- Hiring decisions
- Labor management
- Health code compliance
- Food preparation
- POS system
Certification
ServSafe
Timeline
Restaurant General Manager
JJB Brands
09.2022 - Current
Shift Manager
Southeast Restaurants Corp.
12.2017 - 08.2022
High school diploma -
Upson-Lee High School
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