Mahala Champion
Fairmount,GA
Overview
5
5
years of professional experience
Work History
Server
Thatcher’s BBQ & GRILL
06.2020 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Paraprofessional
Gordon County Schools
07.2023 - 07.2024
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Patient Service Representative
Harbin Clinic
10.2022 - 06.2023
- Verified insurance eligibility and coverage for patients.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Assisted patients in filling out check-in and payment paperwork.
- Entered patient demographic and insurance data into electronic medical record system.
- Assisted with insurance verification tasks, ensuring accurate billing and timely reimbursement for services rendered.
- Took copayments and compiled daily financial records.
- Balanced deposits and credit card payments each day.
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
Education
High School Diploma -
Sonoraville High School
Calhoun, GA05.2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Safe food handling
- High volume dining
- Team collaboration
Timeline
Paraprofessional
Gordon County Schools
07.2023 - 07.2024
Patient Service Representative
Harbin Clinic
10.2022 - 06.2023
Server
Thatcher’s BBQ & GRILL
06.2020 - Current
High School Diploma -
Sonoraville High School