Mahassen (Mazi) Al Droubi
Long Beach,CA
Summary
Dynamic Property Manager with a proven track record at Kinnery's Brokerage House, managing approximately 200 doors and excelling in financial management and tenant relations. Expertly resolved tenant complaints, enhancing customer satisfaction, while implementing effective marketing strategies. Skilled in regulatory compliance and property inspections.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Property Manager
Kinnery's Brokerage House
Long Beach, CA
06.2024 - Current
- Prepared monthly reports detailing financial performance data, such as revenue growth, and expenses incurred.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Coordinated with vendors for the procurement of services such as repairs, renovations, and landscaping.
- Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
Bartender
La Traviata Restaurant
Long Beach, CA
02.2018 - 08.2024
- Assisted in setting up the bar for service shift.
- Performed opening and closing duties including restocking supplies.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Developed good working relationships with fellow employees through effective communication.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Operational Advisor/Marketing Manager
Apartment Association, California Southern Cities
Long Beach , CA
11.2021 - 02.2024
- Provided guidance on best practices related to property management.
- Interpreted new assembly bills and local legislation to aid property managers with evictions, rent increases, and establishing compliant tenant/landlord relations.
- Created engaging copywriting and marketing materials, such as the associations' annual sourcebook and monthly journal.
- Planned marketing campaigns for events such as annual tradeshows, and educational seminars.
- Assisted with the development of online marketing campaigns, including email marketing, paid search, and display advertising.
- Executed marketing initiatives including advertising, public relations, direct mail, digital marketing, and events.
Education
Associate of Arts - Psychology
Long Beach City College
Long Beach, CASkills
- Customer service
- Financial Management
- Marketing Strategy
- Tenant relations
- Regulatory compliance
- Property inspections
Affiliations
- I have a strong passion for designing digital marketing materials, including online magazines, product catalogs, event flyers, and business brochures. Currently, I’m in the process of developing a personal platform to showcase and share my work in digital marketing.
Certification
- I am currently pursuing two courses to strengthen my expertise and advance my career in real estate and property management: the California Real Estate License and the Certified Apartment Manager (CAM) certification.
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Spanish
Professional
French
Limited
References
Justin Hargrove
JJH Property Management
Phone: (480) 234-2412
Relationship: Close friend for 6+ years
Jackie Bentancourt
Former Manager & Friend
Phone: (562) 449-6548
Relationship: Friend and former manager for 8+ years
Timeline
Property Manager
Kinnery's Brokerage House
06.2024 - Current
Operational Advisor/Marketing Manager
Apartment Association, California Southern Cities
11.2021 - 02.2024
Bartender
La Traviata Restaurant
02.2018 - 08.2024
Associate of Arts - Psychology
Long Beach City College
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