Mahayla Jones
Seattle,WA
Summary
Skilled in critical thinking, ensuring responsive acknowledgment of achievements. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.
Overview
2
2
years of professional experience
Work History
SERVICE EXPERIENCE REPRESENTATIVE
Nordstrom Rack
10.2022 - 09.2023
- Assisted customers with product selection and educated them on the features of products being considered for purchase
- Adapted quickly and easily in response to changing priorities or demands from customers or management staff
- Developed strong relationships with customers by providing courteous and efficient service
- Provided a fast and friendly checkout while answering any questions they have
VP OF RECOGNITION
NRHH
11.2023 - 04.2024
- Recognize specific groups of people for outstanding work
- Plans events all around campus to create community and a healthy, safe environment
- Pays attention to current issues on campus to ensure specific groups are getting recognition they deserve
Education
Bachelor of Science - Urban Planning
Western Washington University
Bellingham, WA06.2027
HIGH SCHOOL DIPLOMA -
Nathan Hale High School
Seattle, WA06.2023
Skills
- Problem Solving
- Adaptability
- Critical Thinking
- Multitasking
- Leadership
- Empathy
- Retail Experience
- Customer Service Experience
Additional Information
Research experience in Marine Science. Was a member of the Marine Distinguished Scholars Program at Western Washington University, and participated in taking water temperature, plankton samples, zooplankton and learned more about the Salish Sea.
Timeline
VP OF RECOGNITION
NRHH
11.2023 - 04.2024
SERVICE EXPERIENCE REPRESENTATIVE
Nordstrom Rack
10.2022 - 09.2023
Bachelor of Science - Urban Planning
Western Washington University
HIGH SCHOOL DIPLOMA -
Nathan Hale High School