Felipe Macias

Dynamic and results-driven professional with strong leadership skills, honed at Biggby Coffee. Proven track record in enhancing customer satisfaction through effective problem-solving and employee training. Bilingual communicator adept at fostering teamwork and maintaining high standards of organization and cleanliness. Committed to creating a positive work environment and boosting sales through exceptional guest service.

Reliable Shift Leader with 2 years in Service industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers. Experienced with customer service and support, providing tailored solutions to enhance client satisfaction. Utilizes clear communication and active listening to address and resolve issues efficiently. Track record of problem-solving and maintaining positive customer relationships. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.