Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Mahdi Neftah

West Hartford

Summary

Motivated professional focused on maximizing customer satisfaction. Effective at training, disciplining and motivating staff to achieve new heights of skill and performance. Proven history in team leadership, group time management and multitasking.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Leader & Trainter

The Sandwich Tree
Idaho Falls
06.2022 - 06.2024
  • Supervised team members during shifts to ensure smooth operations.
  • Assisted in training new staff on company policies and procedures.
  • Ensured compliance with health and safety regulations throughout the shift.
  • Communicated with customers to address concerns and provide assistance.

Transfer Agent

Channel Blend
Idaho Falls
05.2020 - 08.2020
  • Implemented best practices for communication with clients regarding account management.
  • Updated client profiles in the system when necessary to ensure accurate record keeping.
  • Consulted with other professionals regarding treatment of specific clients.

Education

High School Diploma -

Skyline Senior Highschool
Idaho Falls, ID
06-2023

Skills

  • Customer service
  • Health compliance
  • Operational efficiency
  • Client communication
  • Quality control assurance
  • POS system operation
  • Interpersonal relations

Accomplishments

  • Graduated from National Academy Foundation

Certification

  • Certified NAF technical skill certification
  • Certified Adobe Professional in Photoshop(2016) and Illustrator(2016)
  • Certified Microsoft Professional in Word(2016) and Excel(2016)

References

References available upon request.

Timeline

Shift Leader & Trainter

The Sandwich Tree
06.2022 - 06.2024

Transfer Agent

Channel Blend
05.2020 - 08.2020

High School Diploma -

Skyline Senior Highschool

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