Maheder Demissie

Dynamic customer service professional with a proven track record at Macy's, excelling in problem resolution and enhancing customer experiences. Skilled in cash handling and promotional strategies, I effectively drove revenue while ensuring a clean and organized environment. Adept at team collaboration, I consistently contributed to a safe and welcoming atmosphere.

Experienced with managing customer inquiries and delivering consistent support. Utilizes effective communication and problem-solving skills to resolve issues efficiently. Track record of maintaining high satisfaction levels through empathetic and responsive service.

Customer service professional with proven ability to handle inquiries, resolve issues, and ensure positive client experiences. Skilled in communication, problem-solving, and adaptability. Strong team collaborator focused on achieving targets and maintaining high standards. Reliable and flexible, ready to meet changing needs and deliver results.

• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Collaborated with team of 50 in the development of Sheraton Addis Projects.
• Achieved the best experience through effectively helping with the responsibilities.
• Supervised team of over 200 staff members.

• Certified Security, Sheraton Addis - 2020
• Certificate Customer Service Excellence - Ethiopian Airlines - 2014