Mahi Desai
Piscataway,NJ
Summary
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in Front Desk Assistant role.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
1
1
year of professional experience
Work History
Sales Associate
Hallmark
07.2024 - Current
- Sales Associate/Cashier
- As a Sales Associate/Cashier at Hallmark, I played a key role in delivering excellent customer service and ensuring smooth daily operations in a fast-paced retail environment. I handled transactions, assisted customers, and maintained store organization to enhance the shopping experience.
- - Processed 100+ transactions per shift, including cash, credit, and lottery sales, with 100% accuracy in end-of-day reports.
- - Supervised daily operations, ensuring shelves were stocked and displays were visually appealing to maximise sales.
- - Provided personalized recommendations to customers, contributing to a 20% increase in customer satisfaction ratings.
- - Maintained a clean, organized workspace and followed store policies to ensure a professional and welcoming atmosphere.
Education
High School Diploma -
Piscataway High School
Piscataway, NJ06.2025
Skills
- Customer Service
- Cash Handling
- Lottery Machine Management
- Register Operation (Ringing Up)
- Microsoft PowerPoint
- Microsoft Word
- Graphic Design (Adobe Illustrator/ Photoshop)
- Teamwork and collaboration
Accomplishments
Designed business cards and business calenders for two different companies.
Activities
- Badminton Club, 1st Place in Doubles and Singles, Played at district levels for the Badminton World Federation in Africa., Secretary, Badminton Club - Helped organize events and communicate with members.
- Drawing & Painting Competitions, Host, Organized and hosted art competitions for a local religious community.
- Hindu Temple & Daycare, Volunteer, Contributed over 100 hours of volunteer work, assisting with temple and daycare activities.
- ICCA Club (International Club of Cultural Arts), Active Member, Participated in community events and volunteered to support cultural activities.
- Girl Up Club, Active Member, Provided public service and volunteered at local community events supporting girls' education and empowerment.
- NAHS (National Art Honor Society), Active Member, Engaged in art-related projects and volunteered at community events.
Languages
Hindi
Native or Bilingual
Interests
- Graphic Design
- Participating in cultural exchange programs and homestays
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Drawing and Painting
- Web Development and Design
- Interior Design
- Participate in badminton and tennis, as recreational activities to maintain physical fitness
Extracurricular activities
badminton club
girl up club
non profit organizations
volunteer at religious temple
Timeline
Sales Associate
Hallmark
07.2024 - Current
High School Diploma -
Piscataway High School
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